Sayelo, the AI phone answering service for tradespeople, answers while you're on site, qualifies the request, notes the address, books the appointment in your calendar and transfers genuine emergencies to you, 24/7. From €39 excl. VAT/month, 14-day free trial, no set-up fees.
A customer who gets your voicemail rarely calls back: they dial the next tradesperson's number.
The invisible loss
Most small building firms have no employees: when you're on a job, nobody answers. And voicemail saves nothing: callers don't leave a message, they dial the next number.
A customer with a leak or a breakdown doesn't leave a message. They call the next tradesperson, and that's who gets the job.
For an emergency repair, the customer chooses the tradesperson who answers, not the best quote. Your evening callback comes after they have decided.
A repair, an installation, a refurbishment: the value of a lost call depends on your trade. Do the maths with your own figures →
In practice
No IT project. Your agent asks you its questions one at a time, then our team finalises everything with you.
In writing, on WhatsApp or with a form. In France, it finds your business in the company register by its name or SIRET number: company name, address, activity. Elsewhere, you give your VAT or company number and your registered office address.
It extracts your key information and drafts, on its own, a first agent that reflects your business.
Pre-selected profiles: a direct, professional tone that reassures the customer.
Your schedule (Google Calendar, Microsoft 365 or Cal.com): Sayelo works with your availability in real time.
You keep your current number by forwarding it to your agent's number. Your agent also receives a number according to your country's rules: see Sayelo in your country.
Numbers and telephony are provided by a partner operator registered with ARCEP (the French telecoms regulator), with the same network quality either way.
Your customers call your agent's number, or your usual number, forwarded or (in France) ported. Sayelo answers, 24/7.
The operator advantage
You keep your current number, as you prefer: by forwarding it to your agent or, in France, by porting it, on all plans. A new number is also included from the start of the trial, if you would rather start from scratch. Numbers and telephony are provided by a partner operator registered with ARCEP (the French telecoms regulator), whichever option you choose.
You keep your current number by forwarding it to your agent's number. Your agent also receives a number according to your country's rules: see Sayelo in your country.
You choose, with no obligation.
Voice goes through registered operator infrastructure, whether your calls arrive by call forwarding or, in France, on your ported number. No dropouts, no lag to put up with.
No risky tinkering with your phone system. We manage the network; you keep your set-up.
What the agent does
Urgent repair or quote? Sayelo understands the need, the type of job and the address.
Leak, power cut, damage: following your instructions, it puts the call through to you immediately. The on-call number can be offered only in the evening or at weekends, during the time slots you set.
Offers a real slot based on your schedule and confirms it.
Answers common questions so that you only keep serious requests. During the call, it sends by SMS the link to your website or quote form, if you have prepared it.
Name, address, need, urgency: everything reaches you neatly, ready for you to call back.
In the evening, at weekends, in the middle of a job: the line no longer rings unanswered.
Comparison
Voicemail doesn't convert. The human solution is valuable but costly and limited in time. Sayelo combines the availability of a machine with the action of an assistant — as back-up, never as a replacement.
| Voicemail | Call answering service | Sayelo | |
|---|---|---|---|
| Available 24/7 | Passive | Extended hours | Round the clock |
| Immediate answer | — | Queue | Yes |
| Takes the appointment / request | No | Yes | Yes |
| Sorting & qualification | No | Varies | Yes |
| Summary & transcript | No | Varies | Yes |
| Number of your choice (your own or provided) | Yes | Varies | Yes |
| Cost | Low, ineffective | High | Fixed, under control |
Frequently asked questions
The voice is natural and fluent. In line with regulations, Sayelo tactfully makes clear that it is an AI assistant. For everyday requests, the conversation stays simple and most callers don't mind at all.
Sayelo detects urgent situations and applies your instructions: immediate transfer to your mobile, or a priority message. You define what is urgent; it carries it out. Each transfer number has its own “Availability”: “Always available”, or “On a schedule”, with days and time slots that you set. During its time slot, the on-call number takes priority over the other numbers for the same reason; outside it, it is never offered.
That's exactly the point: Sayelo answers for you when your hands are full, and sends you a clear summary to deal with when you're free.
No, it's back-up: cheaper than an outsourced answering service, always available, with no hiring. You keep the customer relationship; Sayelo takes the calls you cannot answer.
No. You keep your current number, as you prefer: by forwarding it to your agent or, in France, by porting it, on all plans. A new number is also included from the start of the trial, if you would rather start from scratch. In every case, the agent answers on a registered operator line.
Your first agent is ready in 5 minutes: it guides you in writing, on WhatsApp or with a form. Our team then fine-tunes it with you. No technical skills required.
Your trade
Every business has its own calls, emergencies and vocabulary. See what the agent does for yours.
Error code and brand noted, contract customers prioritised, annual services scheduled: the agent answers at the first cold snap.
After the storm, every leak is noted with the address and photos, emergency weatherproofing comes first, and roofing quote requests arrive qualified.
Tripping circuit breaker, burning smell or EV charging point: the agent sorts out the fault, gives your instructions and books the diagnosis.
Service, tyres, engine warning light, “is my car ready?”: the agent answers and books workshop appointments.
Extension, wall, patio, renovation: the request is qualified with the floor area and the site, the quoting visit is booked, and small jobs outside your scope are filtered out.
Windows, doors, fitted interiors: the agent qualifies the request, materials and dimensions, books the measuring appointment and separates repairs from projects.
Active leak or bathroom quote: the agent tells the difference, notes the address and transfers the emergency.
Locked out, lost keys, break-in: the agent reassures the caller, states your actual charges and alerts the on-call technician.
Shop window smashed at night, patio door cracked at the weekend: the agent alerts the on-call technician, notes the dimensions and leaves double-glazing quotes for the daytime.
All the trades covered by AI phone answering → · How much do your missed calls cost you?
Plumber, electrician, locksmith or heating engineer? The AI voice agent for tradespeople page details emergency sorting, transfers and the WhatsApp alert.
Set up your phone reception in 5 minutes, supported from start to finish.
Try free for 14 days →Give Sayelo a helping hand?
With your consent, cookies measure the site's audience and the effectiveness of our ads (Google, Meta), so that we can show Sayelo to businesses it can help. You can change this at any time.