AI receptionist for electricians: faults get triaged, and you stay on the job.
Sayelo, the AI voice agent and AI receptionist for electricians, answers 24/7. Tripping circuit breaker, burning smell or EV charging point: the agent sorts out the fault, gives your instructions and books the diagnostic visit. From €39 excl. VAT/month, 14-day free trial, no set-up fees.
A circuit breaker that keeps tripping, a burning smell, a quote for an EV charging point: everything comes in on the same line while you're working on a live circuit. Sayelo answers, asks the safety questions, separates emergencies from quotes and books diagnostic visits in your calendar. It announces that it is an AI in its very first sentence.
from €39 excl. VAT/month afterwards · no commitment · the AI announces itself on every call
An electrician has both hands busy and often a live circuit in front of them. The phone rings about a power cut, a circuit breaker that keeps tripping, an EV charging point to install or bringing an installation up to standard before a sale, and every call left to voicemail goes to a competitor.
Sayelo's AI receptionist answers for you, without interrupting you. It introduces itself as an AI assistant, asks your safety questions before anything else, tells a total power cut apart from a fault on a single circuit, qualifies consumer unit and charging point quotes, and books diagnostic visits in your calendar with the address and access details. Managing agents, shops and your regular customers are recognised and handled according to your instructions. You receive every call by SMS and email, summarised and transcribed, and the agent never makes an electrical diagnosis in your place.
Day to day
What electricians deal with on the phone.
On a live circuit, you don't pick up the phone
An electrician working in a consumer unit doesn't let go of what they're holding to answer. The call goes to voicemail, and the caller, who has no power, dials the next number.
“No power”, felt as an emergency
For the customer, a power cut is always urgent, even when all it takes is resetting a circuit breaker. Without someone to ask two questions, it's impossible to tell a dangerous fault from a minor inconvenience.
Quotes to qualify
A consumer unit to replace, bringing wiring up to standard before a sale, an EV charging point, a full renovation: vague quote requests that need a long callback, and that come in between two emergency call-outs.
Homeowners, managing agents and businesses on the same line
A block of flats with the communal areas in the dark, a shop whose window lights won't come on, a householder whose oven trips the main switch: different priorities, one number.
How much are your missed calls costing you? Work it out in one minute with the calculator.
What the agent does
What your AI receptionist does for an electrician.
Asks the safety questions
Burning smell, sparks, smoke, a hot socket: the agent asks the questions you have defined and applies your instruction: switch off at the main switch and call the emergency services if there is danger. These are your words, not its own.
Tells total and partial power cuts apart
The whole home or a single room, the circuit breaker tripping when an appliance is switched on, the neighbours in the dark too: three questions that separate an urgent call-out from a simple reset.
Qualifies quotes
Consumer unit, bringing wiring up to standard, EV charging point, renovation, compliance certificate: the agent notes the type of property, the scale of the project and the timescale, and prepares a callback or a survey visit for you.
Books diagnostic and survey visits
The agent offers a real slot from your calendar, confirms it by SMS with the address and sends a reminder the day before. The technician sets off with a description of the fault.
Recognises managing agents, shops and businesses
A building manager, a shopkeeper, a regular customer: the agent recognises them, picks up the history and applies your per-contact instructions, such as a direct transfer for a block's communal areas.
Transfers what can't wait
Electrical danger, a total power cut at a vulnerable person's home, a business brought to a standstill: according to your rules and time slots, immediate transfer to you or to on-call cover. Everything else becomes a clear message.
Emergencies
Emergencies: what gets transferred, and when.
- Burning smell, smoke, sparks or a socket heating up: instruction to switch off at the main switch, referral to the emergency services if there is danger, then transfer
- Total power cut in the home, or at the home of someone who depends on electrical equipment: transfer according to your time slots
- Circuit breaker tripping when an appliance is used, socket or circuit not working: diagnostic visit scheduled in the calendar
- Consumer unit, bringing wiring up to standard, EV charging point, compliance certificate: project qualified, then callback or visit
- Managing agent, shop, business: specific instructions for each contact
You define who receives emergencies, at what times, and what the agent quotes: diagnostic fee, call-out charge, weekend surcharge. It repeats these amounts as they are, and never makes an electrical diagnosis over the phone.
Each transfer number can be offered only at certain times, in your country's time zone: an on-call line in the evening and at weekends then takes priority over the usual number. Outside these times, the agent takes a message and sends it to you. The transfer is direct: if nobody answers, the caller reaches the voicemail of the transfer number.
Step by step
A typical call, from the first ring to the summary.
The ring
The agent answers while you're working, and introduces itself as the company's AI assistant.
Safety
Smell, smoke, sparks: it asks your safety questions first, and applies the instruction if the answer requires it.
The fault or the project
Total or partial power cut, the appliance involved, or a consumer unit, charging point or rewiring project: it qualifies the request.
The address and access
Address, floor, door code, location of the consumer unit, whether someone is on site: it notes everything and repeats it back to check.
The slot or the transfer
Danger or total power cut: transfer according to your time slots. Otherwise, a diagnostic or survey visit in your calendar, confirmed by SMS.
The summary
After the call, an email with the summary, the fault described, the actions taken and those still to do, and the full transcript.
Calendar and tools
Your appointments in your calendar, your calls in your tools.
Your diagnostic visits, emergency call-outs and quote visits go into your calendar (Google Calendar, Microsoft 365 or Cal.com) in the slots you open. Each request can be sent to your quoting software by webhook, and if your customers, managing agents and shops are in Sellsy, the agent recognises them as soon as it answers.
- Your calendar read live, in Google Calendar, Microsoft 365 or Cal.com: real slots, double-booking lock, confirmation and SMS reminder the day before
- SMS sent during the call, with the caller's consent: address, booking link, instructions you've prepared
- Email summary after every call, full transcript, and webhooks to your business software
Sellsy and monday.com connected natively, all your other tools via outbound webhooks. All integrations →
Number and setup
Your number, your setup.
You keep your current number by forwarding it to your agent's number. Your agent also receives a number according to your country's rules: see Sayelo in your country.
Ready in 5 minutes: your agent guides you in writing, on WhatsApp or with a form, reads your website, and you listen to its voice before choosing it. Our team then fine-tunes the settings with you. Numbers and telephony are provided by a partner operator registered with ARCEP (the French telecoms regulator). How it works →
Comparison
Voicemail, call answering service or Sayelo?
| Voicemail | Call answering service | Sayelo | |
|---|---|---|---|
| Available 24/7 | Passive | Extended hours | Round the clock |
| Immediate answer | — | Queue | Yes |
| Safety questions asked first | No | Depends on the script | Yes, your own |
| Total or partial power cut told apart | No | Sometimes | Yes, on every call |
| Consumer unit or charging point quote qualified | No | Yes, after a callback | Yes, details ready for the visit |
| Summary & transcript | No | Varies | Yes |
| Cost | Low, ineffective | High | Fixed, from €39/month excl. VAT |
Pricing
Clear pricing, from €39/month excl. VAT.
14-day free trial. No fixed-term commitment: cancel at any time, with 30 days' notice. Minutes, SMS and the number of agents depend on the plan: see pricing and plan details →
Frequently asked questions
Questions from electricians.
How does the agent recognise a dangerous fault?
With the safety questions you define: burning smell, smoke, sparks, a socket or consumer unit heating up. If any of these answers is yes, it gives your instruction (switch off at the main switch and call the emergency services if there is danger), then transfers the call to you. It never makes a diagnosis itself.
Can it qualify an EV charging point request?
Yes. It notes the type of property (a house or a flat in a shared building), the distance between the consumer unit and the parking space, the power required if the customer knows it, and the timescale. The details are waiting for you to prepare the visit or the quote, with no price or financial support mentioned.
Does it transfer calls from managing agents and businesses?
According to your per-contact instructions. A building manager or a regular shopkeeper can be transferred directly at certain times, or get a priority message. The agent recognises known callers and picks up the history of their recent calls.
Does it give safety instructions?
Only the ones you have written: switch off at the main switch, don't touch a bare wire, don't keep resetting the breaker, call the fire brigade if there is smoke. It gives them over the phone and by SMS, and never goes any further.
Does it handle requests to bring wiring up to standard?
Yes. It qualifies the context (sale, rental, renovation, unsatisfactory electrical inspection), notes the address and floor area, then offers a visit in your calendar or prepares a callback. A compliance certificate (Consuel in France) is noted as a requirement when the customer mentions it.
Will my clients know they're talking to an AI?
Yes, the agent says so in its very first sentence. Someone with no power mainly wants to know whether it's dangerous, what to do in the meantime and when you'll come: they find out in a minute.
Can I keep my number?
Yes. You keep your current number, as you prefer: by forwarding it to your agent or, in France, by porting it, on all plans. A new number is also included from the start of the trial, if you would rather start from scratch. Either way, the number painted on your van always gets answered.
Updated on 14 October 2026.
Other industries
Sayelo for other industries.
- the AI voice agent for plumbers: Active leak or bathroom quote: the agent tells the difference, notes the address and transfers the emergency.
- handling boiler breakdown calls: Error code and brand noted, contract customers prioritised, annual services scheduled: the agent answers at the first cold snap.
- AI phone answering for locksmiths: Locked out, lost keys, break-in: the agent reassures the caller, states your actual charges and alerts the on-call technician.
Guides: AI receptionist: the complete guide · Tradespeople: stop missing calls · Self-employed: answering the phone without interrupting your work · The first 14 days with an AI voice agent
AI receptionist: all industries · Sayelo for trades & construction · AI voice agent for tradespeople
Hear it answer
before you decide.
The agent calls you back on your mobile and plays the receptionist for an electrician. Three minutes, free, no bank card needed.