AI receptionist for joiners: your quote requests arrive qualified, and the workshop keeps running.
Sayelo, the AI voice agent and AI receptionist for joiners and carpenters, answers 24/7. Windows, doors, fitted furniture: the agent qualifies the request (material and dimensions), books the measuring visit and separates repairs from projects. From €39 excl. VAT/month, 14-day free trial, no set-up fees.
In the workshop, the panel saw drowns out the ringing. On site, it takes two of you to fit a window, and the phone is in your pocket. Sayelo answers, asks what the customer wants to replace or have made, in timber, uPVC or aluminium, notes the approximate dimensions and books the measuring visit in your calendar. The AI announces itself in its very first sentence.
from €39 excl. VAT/month afterwards · no commitment · the AI announces itself on every call
A joiner has two workplaces, the workshop and the site, and the phone is awkward in both. The requests that come in are rarely precise (replacement windows with no dimensions, a door to repair, a fitted furniture project), and each one calls for a call back, questions, then measuring on site.
Sayelo's AI receptionist answers for you. It introduces itself as an AI assistant, qualifies the project (material, number of items, approximate dimensions, timescale), books the measuring visit in your calendar with confirmation and reminder, texts your quote form, and separates urgent repairs from made-to-measure projects. Suppliers and architects are recognised and handled according to your instructions. It gives your lead times and fees exactly as you have set them up, and never prices a job over the phone.
Day to day
What joiners face on the phone.
The noise of the workshop drowns out everything
A planer, a saw, a sander, and the phone rings unanswered three metres away from you. In the evening, voicemail holds five cut-off messages, two inaudible numbers, and a quote request that has gone elsewhere.
Quote requests too vague to be priced
“I'd like to change my windows” doesn't say how many, in what material or in what kind of frame. Before pricing, you have to call back, ask ten questions, and often go out to measure. Every call back is half an hour taken from the workshop.
Measuring visits to fit in
Measuring can't be done between two cuts or over the phone. You need a slot, an address, someone at home, and a reminder the day before so you don't turn up to a closed door.
Fitting, making and repairs on the same line
A front door that won't close, a jammed shutter, a made-to-measure kitchen, timber decking. Everything comes in on the same number, and not everything has the same urgency or the same person to deal with it.
How much are your missed calls costing you? Work it out in one minute with the calculator.
What the agent does
What your AI receptionist does for a joiner.
Qualifies the project before any quote
Windows, doors, shutters, stairs, built-in cupboards, kitchens, decking. The agent asks for the number of items, the material wanted, the approximate dimensions, the type of frame and the timescale in mind. The quote starts with a complete project sheet.
Books measuring visits
A real slot in your calendar, the address, the person who will be there, a confirmation SMS and a reminder the day before. You go out once, with the right information.
Separates repairs from projects
A door that won't close, a jammed shutter, a lock on a door or window to adjust. The agent tells a quick repair apart from a made-to-measure project, and applies the rule you have given it for each.
Texts your quote form
During the call, it sends the link you have prepared, a request form or a page showing your work, so that the customer can complete their project with photos and measurements.
Recognises suppliers, architects and regular customers
An ironmongery supplier, an architect who sends you work, a customer whose fitting is under way. The agent recognises them and applies your instructions for each contact: direct transfer or priority message.
Keeps to your lead times without making them up
It gives the manufacturing and fitting lead times you have set up, and refers to you for any specific commitment. A customer never leaves with a date you haven't given.
Emergencies
Emergencies: what gets transferred, and when.
- Front door that won't close, home that can't be secured, fallen glazing or shutter: priority repair, transfer according to your time slots
- Job under way with a fitting problem: transfer to the fitter or the office, according to your instructions
- Supplier or architect: instructions specific to each contact
- Made-to-measure or replacement project: qualification, then a measuring visit
- Question about a lead time or an invoice: message to the office, call back from you
You decide who receives repairs and when: the workshop during the day, your mobile on Saturdays, the office for quotes. The agent states call-out fees and lead times exactly as you have set them up, and never prices a job over the phone.
Each transfer number can be offered only at certain times, in your country's time zone: an on-call line in the evening and at weekends then takes priority over the usual number. Outside these times, the agent takes a message and sends it to you. The transfer is direct: if nobody answers, the caller reaches the voicemail of the transfer number.
Step by step
A typical call, from the first ring to the summary.
The ring
The agent answers while the saw is running, and introduces itself as the joinery's AI assistant.
The request
Replacement, made-to-measure, fitting, repair. It identifies what the job is and for what type of building.
The project
Number of items, material, approximate dimensions, desired timescale. It notes what's needed to prepare the quote.
The measuring visit or the transfer
Urgent repair: transfer according to your time slots. Otherwise, a measuring appointment in your calendar, confirmed by SMS.
The SMS
The customer receives the confirmation, the workshop address or the link to your quote form, then a reminder the day before the measuring visit.
The summary
After the call, an email with the summary, the project sheet, the actions taken and the full transcript.
Calendar and tools
Your appointments in your calendar, your calls in your tools.
Your measuring visits, fittings and repairs go into your calendar (Google Calendar, Microsoft 365 or Cal.com), in the slots you open, with a lock against double bookings. Each qualified request can be sent to your quoting software by webhook, and if your customers, suppliers and architects are in Sellsy or monday.com, the agent recognises them as soon as it answers.
- Your calendar read live, in Google Calendar, Microsoft 365 or Cal.com: real slots, double-booking lock, confirmation and SMS reminder the day before
- SMS sent during the call, with the caller's consent: address, booking link, instructions you've prepared
- Email summary after every call, full transcript, and webhooks to your business software
Sellsy and monday.com connected natively, all your other tools via outbound webhooks. All integrations →
Number and setup
Your number, your setup.
You keep your current number by forwarding it to your agent's number. Your agent also receives a number according to your country's rules: see Sayelo in your country.
Ready in 5 minutes: your agent guides you in writing, on WhatsApp or with a form, reads your website, and you listen to its voice before choosing it. Our team then fine-tunes the settings with you. Numbers and telephony are provided by a partner operator registered with ARCEP (the French telecoms regulator). How it works →
Comparison
Voicemail, call answering service or Sayelo?
| Voicemail | Call answering service | Sayelo | |
|---|---|---|---|
| Available 24/7 | Passive | Extended hours | Round the clock |
| Immediate answer | — | Queue | Yes |
| Material, dimensions and number of items noted | No | Depends on the script | Yes, project sheet ready for the quote |
| Measuring visit booked in the calendar | No | Yes, after a callback | Yes, live |
| Repairs told apart from projects | No | Sometimes | Yes, according to your rules |
| Summary & transcript | No | Varies | Yes |
| Cost | Low, ineffective | High | Fixed, from €39/month excl. VAT |
Pricing
Clear pricing, from €39/month excl. VAT.
14-day free trial. No fixed-term commitment: cancel at any time, with 30 days' notice. Minutes, SMS and the number of agents depend on the plan: see pricing and plan details →
Frequently asked questions
Questions from joiners.
Does it qualify quote requests?
Yes. It asks the questions you have defined (number of items, material, approximate dimensions, type of frame, timescale) and records the answers in a project sheet. You prepare the quote with the right information, and you no longer have to call back to get it.
Does it book measuring visits?
Yes, in your calendar, in the slots you set aside for visits. It confirms by SMS with the address and who needs to be there, and sends a reminder the day before. If the customer needs to move the appointment, it does so and frees up the slot.
Does it tell fitting apart from repairs?
Yes. A door that won't close or a jammed shutter is handled as a repair, with the rule you have set: transfer or a quick slot. A replacement or made-to-measure project follows the quote and measuring route.
Does it send the quote form by SMS?
Yes, during the call and with the customer's consent. You prepare up to five SMS messages, such as a link to your quote form, your portfolio page or the workshop address, and the agent sends the right one at the right time.
Does it handle calls from suppliers?
Yes, thanks to per-contact instructions. A supplier recognised by their number can be transferred to the workshop, or leave a message with the order reference. Sales reps get a polite answer and don't disturb you.
Will my clients know they're talking to an AI?
Yes, the agent says so in its very first sentence. A customer who wants to change their windows mostly wants their project taken seriously and to be given an appointment. They get that, without you having to switch off the saw.
Can I keep my number?
Yes. You keep your current number, as you prefer: by forwarding it to your agent or, in France, by porting it, on all plans. A new number is also included from the start of the trial, if you would rather start from scratch. Either way, the number on your sign and your quotes always gets answered.
Updated on 14 October 2026.
Other industries
Sayelo for other industries.
- phone answering for roofers: After a storm, every leak is noted with the address and photos, emergency weatherproofing comes first, and roofing quotes arrive qualified.
- the AI voice agent for glaziers: Shop window smashed at night, patio door cracked at the weekend: the agent alerts the on-call technician, notes the dimensions and leaves double-glazing quotes for the daytime.
- handling electrical faults over the phone: Tripping breaker, smell of burning or EV charger: the agent sorts out the fault, gives your instructions and books the diagnosis.
- switchboard for architects: New projects qualified (area, budget, plot, planning permission), site calls routed to the right team member, first meetings booked; the agent runs the practice's switchboard.
Guides: AI receptionist: the complete guide
AI receptionist: all industries · Sayelo for trades & construction · AI voice agent for tradespeople
Hear it answer
before you decide.
The agent calls you back on your mobile and plays the receptionist for a joiner. Three minutes, free, no bank card needed.