AI receptionist for roofers: after the storm, every leak is logged, and not a single one gets lost.
Sayelo, the AI voice agent and AI receptionist for roofers, answers 24/7. After the storm, every leak is noted with the address and photos, emergency weatherproofing comes first, and roofing quote requests arrive qualified. From €39 excl. VAT/month, 14-day free trial, no set-up fees.
The day after a storm, the phone rings non-stop while you're on a roof, harness on, with no hand free. Sayelo answers all these calls at once, notes the address and where the water is getting in, sends an SMS link for receiving photos, puts emergency weatherproofing first and books survey visits for quotes. It announces that it is an AI in its very first sentence.
from €39 excl. VAT/month afterwards · no commitment · the AI announces itself on every call
A roofer spends the day up high, in a harness, hands full. The phone rings in the van, especially the day after a storm, when a whole neighbourhood discovers a leak at the same time. Every call missed that morning is a job that goes to the next company in the directory.
Sayelo's AI receptionist answers all these calls, in parallel if need be. It introduces itself as an AI assistant, locates the leak, notes the address and access, sends an SMS link for receiving photos, reminds callers never to go up on the roof, puts emergency weatherproofing first and books survey visits for quotes in your calendar. Information useful for the insurance claim is gathered for the customer, without the agent ever commenting on whether the damage will be covered. You receive every call by email, summarised and transcribed, and you plan your round from a single list.
Day to day
What roofers deal with on the phone.
On the roof, the phone stays in the van
A roofer works at height, in a harness, with tiles or slates in hand. They don't pick up, and only call back at the end of the day. In the meantime, the customer with the dripping ceiling has called three other companies.
The flood of calls after every spell of bad weather
A thunderstorm, a gale, a snowfall, and dozens of calls come in the same morning. They all say the same thing, and each one deserves an answer. Voicemail fills up, messages are inaudible, addresses are missing.
Quotes you can't price without seeing the roof
A full re-roof, moss removal, guttering, a roof window, external wall insulation. Each request means a visit, and the visit means a slot, information about the roof, and a callback nobody has time to make.
Insurance and endless questions
After storm damage, the customer wants to know what to put in the claim, who to send it to, and when you're coming. Legitimate questions, repeated on every call, that take up time you don't have between two roof slopes.
How much are your missed calls costing you? Work it out in one minute with the calculator.
What the agent does
What your AI receptionist does for a roofer.
Locates the leak and gauges how urgent it is
Where the water is getting in, since when, whether it's still coming in, whether the ceiling is sagging. The agent asks your questions, notes the address and floor, and classifies the call according to your rules, from immediate emergency weatherproofing to an appointment later in the week.
Asks for photos by SMS
During the call, it sends the link you have prepared for receiving photos of the ceiling, the front of the building or the roof seen from the ground. You arrive knowing what to expect, and you price more accurately.
Handles the peaks after bad weather
The day after a storm, it answers several calls at once, depending on the number of simultaneous calls in your plan. Each request is noted with its address and level of urgency, and you plan your round from a single list.
Qualifies roofing quote requests
Type of roof covering (tiles, slates, zinc or steel sheeting), approximate area, age of the roof, access, type of work. The agent records what you ask it to and books a survey visit in your calendar.
Prepares the insurance file
Date of the damage, what was damaged, photos received, contact details. The agent gathers the information the customer will need to send to their insurer and passes it on to you. It doesn't make the claim on their behalf and never comments on whether the damage will be covered.
Keeps cold callers at bay
Suppliers, lead-generation platforms, cut-price insulation sellers. The agent recognises them, answers politely and doesn't disturb you. Real customers get through; the others leave a message.
Emergencies
Emergencies: what gets transferred, and when.
- Active leak, sagging ceiling, water near electrics: emergency weatherproofing first, transfer or immediate callback depending on your time slots
- Tiles, chimney or gutter at risk of falling onto the street: instruction to keep people away and cordon off the area, then on-call cover
- Any situation at height: instruction never to go up on the roof, repeated by the agent on every call
- Damage after bad weather with no water inside: visit scheduled in the following days, according to your round
- Quote for re-roofing, moss removal, insulation or a roof window: survey visit booked in the calendar
You specify who receives emergencies and at what times: your mobile during the day, on-call cover at the weekend after a storm, the office for quotes. The agent quotes your call-out charges exactly as you have set them up, and never commits to a repair price without a visit.
Each transfer number can be offered only at certain times, in your country's time zone: an on-call line in the evening and at weekends then takes priority over the usual number. Outside these times, the agent takes a message and sends it to you. The transfer is direct: if nobody answers, the caller reaches the voicemail of the transfer number.
Step by step
A typical call, from the first ring to the summary.
The ring
The agent answers while you're on the roof, and introduces itself as the company's AI assistant.
The symptom
Water coming in, tiles on the ground, gutter torn off, or a building project. It notes what is happening and since when.
The address and access
Address, floor, type of building (house or block of flats), roof access. It repeats everything back to check.
The photos
It sends the SMS link for receiving photos, and reminds the caller not to go up on the roof.
Priority or appointment
Active leak or danger: emergency weatherproofing first. Otherwise, a survey visit in your calendar, confirmed by SMS.
The summary
After the call, an email with the summary, the address, the photos received, the estimated urgency and the full transcript.
Calendar and tools
Your appointments in your calendar, your calls in your tools.
Visits and jobs go into your calendar (Google Calendar, Microsoft 365 or Cal.com) in the slots you open, with a priority queue for emergency weatherproofing. Each request can be sent to your quoting software by webhook, and if your customers and managing agents are in Sellsy or monday.com, the agent recognises them as soon as it answers.
- Your calendar read live, in Google Calendar, Microsoft 365 or Cal.com: real slots, double-booking lock, confirmation and SMS reminder the day before
- SMS sent during the call, with the caller's consent: address, booking link, instructions you've prepared
- Email summary after every call, full transcript, and webhooks to your business software
Sellsy and monday.com connected natively, all your other tools via outbound webhooks. All integrations →
Number and setup
Your number, your setup.
You keep your current number by forwarding it to your agent's number. Your agent also receives a number according to your country's rules: see Sayelo in your country.
Ready in 5 minutes: your agent guides you in writing, on WhatsApp or with a form, reads your website, and you listen to its voice before choosing it. Our team then fine-tunes the settings with you. Numbers and telephony are provided by a partner operator registered with ARCEP (the French telecoms regulator). How it works →
Comparison
Voicemail, call answering service or Sayelo?
| Voicemail | Call answering service | Sayelo | |
|---|---|---|---|
| Available 24/7 | Passive | Extended hours | Round the clock |
| Immediate answer | — | Queue | Yes |
| Leak located with photos before the visit | No | Rarely | Yes, link sent by SMS |
| Post-storm call peak handled | Overwhelmed | Queue | Yes, calls in parallel |
| Instruction not to go up on the roof | No | Depends on the script | Yes, on every call |
| Summary & transcript | No | Varies | Yes |
| Cost | Low, ineffective | High | Fixed, from €39/month excl. VAT |
Pricing
Clear pricing, from €39/month excl. VAT.
14-day free trial. No fixed-term commitment: cancel at any time, with 30 days' notice. Minutes, SMS and the number of agents depend on the plan: see pricing and plan details →
Frequently asked questions
Questions from roofers.
Does it handle call peaks after a storm?
Yes, that's when it is most useful. It answers several calls at once, depending on the number of simultaneous calls in your plan, notes each address with its level of urgency and sends the photo link. You find all the requests in a single sorted list, to plan the next day's round.
Does it ask for photos?
Yes. During the call, it sends by SMS the link you have prepared (a form or a messaging app) for receiving photos of the ceiling, the front of the building or the roof seen from the ground. Each time, it reminds the caller not to go up on the roof to take them.
Does it qualify roofing quote requests?
It records what you ask it to (type of roof covering, approximate area, age of the roof, access, type of work), then books a survey visit in your calendar. It never quotes a price for the work, only the call-out or survey charges you have set up.
Does it help with the insurance claim?
It gathers the useful information (date and nature of the damage, photos received, contact details) and passes it on to you with the summary. It doesn't make the claim on the customer's behalf and never comments on whether the damage will be covered: that's for the insurer to decide.
Does it transfer emergencies?
Yes, according to your rules and time slots. An active leak, a sagging ceiling or parts at risk of falling into the street trigger a transfer to you or to on-call cover, or an immediate callback if you can't answer. Other requests become a clear message.
Will my clients know they're talking to an AI?
Yes, the agent says so in its very first sentence. A customer with a dripping ceiling mainly wants someone who notes everything down, tells them what to do in the meantime and gives them a time when you'll come round. They get that, even on the morning when the whole neighbourhood is calling.
Can I keep my number?
Yes. You keep your current number, as you prefer: by forwarding it to your agent or, in France, by porting it, on all plans. A new number is also included from the start of the trial, if you would rather start from scratch. Either way, the number painted on your van and printed on your quotes always gets answered.
Updated on 14 October 2026.
Other industries
Sayelo for other industries.
- AI phone answering for joiners: Windows, doors, fitted interiors: the agent qualifies the request, materials and dimensions, books the measuring appointment and separates repairs from projects.
- the AI voice agent for glaziers: Shop window smashed at night, patio door cracked at the weekend: the agent alerts the on-call technician, notes the dimensions and leaves double-glazing quotes for the daytime.
- answering plumbing emergencies by phone: Active leak or bathroom quote: the agent tells the difference, notes the address and transfers the emergency.
- AI receptionist for builders: Extension, wall, patio, renovation: the request is qualified with the floor area and the site, the quoting visit is booked, and small jobs outside your scope are filtered out.
Guides: AI receptionist: the complete guide · Tradespeople: stop missing calls
AI receptionist: all industries · Sayelo for trades & construction · AI voice agent for tradespeople
Hear it answer
before you decide.
The agent calls you back on your mobile and plays the receptionist for a roofer. Three minutes, free, no bank card needed.