With 4 settings, see what you lose each month — and what an agent that answers 24/7 helps you recover.
Slide in your figures. The cost is calculated live — and we show you what Sayelo recovers.
The method
The calculator doesn't aim for accounting precision: it gives an order of magnitude, based on four settings you know better than anyone. Everything happens in your browser; nothing is saved or sent.
Calls received per day. Count all incoming calls on an ordinary day, not just the ones you answered. Your phone's or switchboard's call log gives you the figure in a minute. The calculator multiplies this number by 22 working days to get a month.
Share of missed calls. This is the proportion of calls that don't get through: you were on a job, with a patient, in a meeting, or the phone rang outside your opening hours. If you don't know it, look at a week of missed calls in your call log and compare it with the total. Missed calls per month are therefore calls per day, multiplied by 22, multiplied by this share.
Missed calls that would have converted. Not every missed call is a lost customer: some call back, others only wanted information. This setting estimates the share of callers who would have become customers if someone had answered. We set it conservatively by default, and you can lower it. The number of customers lost per month is the number of missed calls multiplied by this share.
Value of a new customer. What a customer brings you on average, in revenue: the value of a job, a consultation or a sale, or the value of a loyal customer over a year if that means more for your trade. The monthly lost revenue is the number of customers lost multiplied by this value; the annual amount is that figure multiplied by twelve.
What you recover. An agent that answers every time the phone rings, day and night, answers almost all the calls you used to miss. We count 90% of these calls, to leave a margin: some callers hang up before the answer, others don't follow through. The amount recovered is therefore 90% of the monthly lost revenue.
What the calculator doesn't count. It ignores missed calls you successfully call back, the seasonality of your business, and the value of customers who come back for several years. Nor does it count the time you spend calling back, or the missed appointments that an SMS reminder prevents. In most trades, these factors pull in the same direction: the figure shown is more of a low estimate.
To compare this lost revenue with the cost of an agent, prices start at €39 excl. VAT a month, with a 14-day free trial. And to see what the agent does with these calls in your business, each trade has its own page, or hear it answer in three minutes on your mobile.
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