Sayelo, the AI voice agent and AI receptionist for garages, answers 24/7. Service, tyres, engine warning light, “is my car ready?”: the agent answers and books workshop appointments. From €39 excl. VAT/month, 14-day free trial, no set-up fees.
Service, tyres, MOT, engine warning light, “is my car ready?”: Sayelo answers while you work, books appointments in the workshop's real slots, qualifies breakdowns and keeps your customers informed. It announces that it is an AI in its very first sentence.
from €39 excl. VAT/month afterwards · no commitment · the AI announces itself on every call
In a garage, the phone always rings at the wrong moment: while tightening a bolt, under a lift, in the middle of a diagnosis. The caller wants a service before the holidays, a set of tyres before winter, or simply to know whether their car is ready. If they get voicemail, they call the fast-fit centre down the road.
Sayelo's AI receptionist answers for you while the workshop keeps working. It introduces itself as an AI assistant, notes the vehicle, the registration number and the need, books appointments in the drop-off slots you open in your calendar, and confirms by SMS with a reminder the day before. When a customer describes a breakdown, it asks your safety questions and applies your instructions, without ever making a diagnosis. When asked whether the car is ready, it answers from the job status if your jobs are in monday.com, or takes a message for the workshop manager. Every call comes back to you by email, summarised and transcribed.
Day to day
A mechanic under a bonnet doesn't pick up, and the reception phone rings unanswered when the boss is on the lift. Every missed call is a service or a set of tyres going to the fast-fit centre down the road.
The same question comes up all day long, and every answer interrupts a job. All the customer wants is a collection time and a price.
Two lifts, a mechanic off on Wednesdays, an MOT to fit in: booking an appointment means knowing the workshop. A simple message isn't enough; you have to call back.
Warning light on, noise when braking, car that won't start: knowing whether the vehicle can be driven to the garage or needs recovery changes everything, for the customer and for your schedule.
How much are your missed calls costing you? Work it out in one minute with the calculator.
What the agent does
Service, oil change, tyres, brakes, air conditioning, diagnostics: the agent offers a real slot from your calendar, in the drop-off times you open, confirms it by SMS and sends a reminder the day before.
Registration number, model, mileage, type of work, courtesy car wanted: everything is noted and reaches you before the appointment, so that you can prepare the parts and the lift.
Steady or flashing light, noise, smoke, loss of power, car that won't start: the agent asks your questions and applies your instructions (drive carefully, don't drive, or call breakdown recovery). It never makes a diagnosis.
If you track your jobs in monday.com, the agent gives the customer the vehicle's status in your words. Otherwise, it takes a message and the workshop manager calls back with the collection time.
A loyal private customer, a company with ten vans, a hire firm: the agent recognises the caller, picks up the history of recent calls and applies your per-contact instructions.
Breakdown on the road, accident, smoke under the bonnet: the agent directs the caller to the emergency services if necessary, then to your breakdown service or recovery partner, according to the instructions and time slots you have defined.
Emergencies
You choose who takes urgent calls, the workshop manager or your partner recovery firm, and at what times. Outside those times, the agent takes a message with the vehicle and the location, and sends it to you by SMS. It never makes a diagnosis and quotes no price you haven't set.
Each transfer number can be offered only at certain times, in your country's time zone: an on-call line in the evening and at weekends then takes priority over the usual number. Outside these times, the agent takes a message and sends it to you. The transfer is direct: if nobody answers, the caller reaches the voicemail of the transfer number.
Step by step
The agent answers while the workshop is busy, and introduces itself as the garage's AI assistant.
Registration number, model, mileage: it notes the vehicle and recognises the customer if they've been before.
Service, tyres, warning light, noise, MOT: it qualifies the request and asks your safety questions when it's a breakdown.
It offers a real slot from your calendar, in the drop-off times you open, and holds it to avoid double bookings.
The customer receives the confirmation with the date, time and address of the garage, then a reminder the day before.
After the call, an email with the summary, the vehicle, the actions taken and those still to do, and the full transcript. Callback requests show up in “Activity” → “Calls”, with the “To do” filter.
Calendar and tools
Your workshop appointments go into your calendar in the slots you open, for example two drop-offs in the morning and one in the afternoon. If you track your jobs in monday.com, the agent gives the customer the vehicle's status in your words; otherwise, each request is sent to your garage management software by webhook, with no re-keying.
Sellsy and monday.com connected natively, all your other tools via outbound webhooks. All integrations →
Number and setup
You keep your current number by forwarding it to your agent's number. Your agent also receives a number according to your country's rules: see Sayelo in your country.
Ready in 5 minutes: your agent guides you in writing, on WhatsApp or with a form, reads your website, and you listen to its voice before choosing it. Our team then fine-tunes the settings with you. Numbers and telephony are provided by a partner operator registered with ARCEP (the French telecoms regulator). How it works →
Comparison
| Voicemail | Call answering service | Sayelo | |
|---|---|---|---|
| Available 24/7 | Passive | Extended hours | Round the clock |
| Immediate answer | — | Queue | Yes |
| Appointment booked in a workshop slot | No | Yes, after a callback | Yes, calendar read live |
| Registration number and need noted | If the customer thinks of it | Yes | Yes, repeated back and sent by SMS |
| “Vehicle ready” status given | No | Callback later | Yes, if your jobs are in monday.com |
| Summary & transcript | No | Varies | Yes |
| Cost | Low, ineffective | High | Fixed, from €39/month excl. VAT |
Pricing
14-day free trial. No fixed-term commitment: cancel at any time, with 30 days' notice. Minutes, SMS and the number of agents depend on the plan: see pricing and plan details →
Press
J2R Auto ·
« Pour éviter aux garagistes de multiplier les interruptions, la société Sayelo, basée à Montreuil (93), propose un standard téléphonique utilisant l'intelligence artificielle (IA). Celui-ci décroche les appels, prend les rendez-vous et transmet les demandes des automobilistes aux équipes de l'atelier. »
Frequently asked questions
Yes, if you track your jobs in monday.com: the agent reads the vehicle's status and gives it in your words, for example “waiting for a part” or “ready, can be collected from 2 pm”. Otherwise, it takes a message and the workshop manager calls back with the collection time.
It reads your calendar live and only offers the drop-off slots you leave open. A lock prevents double bookings if two customers call at the same time, and the appointment appears in the calendar immediately, with the vehicle and the need.
The agent asks the questions you have defined (steady or flashing light, noise, smoke, loss of power), then applies your instructions: drive carefully to the garage, don't drive, or call breakdown recovery. It never makes a diagnosis and quotes no repair price.
Yes. The agent recognises known callers, picks up the history of their calls and applies your per-contact instructions, for example always transferring the manager of a fleet of ten vans to the workshop manager.
The agent answers in the same way, books appointments in the next open slots and, for a vehicle that has broken down, directs the caller to your breakdown service or partner according to the time slots you have defined. You find every call when you open.
Yes, the agent says so in its very first sentence. What matters to a driver is getting an appointment straight away, a confirmation by SMS and a clear answer about the state of their car: they get that on every call.
Yes. You keep your current number, as you prefer: by forwarding it to your agent or, in France, by porting it, on all plans. A new number is also included from the start of the trial, if you would rather start from scratch. Either way, the number on your sign always gets answered, even during the Monday morning rush.
Updated on 25 October 2026.
Other industries
Guides: AI receptionist: the complete guide · Choosing your AI voice agent's voice · How much does a missed call cost? The calculation · Peak hours on the phone: the method
AI receptionist: all industries · Sayelo for trades & construction
The agent calls you back on your mobile and plays the receptionist for a car garage. Three minutes, free, no bank card needed.
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