Clear pricing, no surprises.

At Sayelo, from €39 excl. VAT a month with the Solo plan: 100 minutes and 50 SMS included, which covers most of a sole trader's calls. A small team that receives more calls chooses Essentiel (€79) or Pro (€149). The price does not depend on your line of work, only on call volume and the number of agents, simultaneous calls and users.

No, there are no set-up or installation fees, on any plan. Your agent is ready in 5 minutes, with guidance in writing, on WhatsApp or with a form, and the team helps you fine-tune it at no extra cost.

No. There is no fixed-term commitment: you can cancel at any time, with 30 days' notice. The annual commitment is optional and gives you 2 months free.

With annual billing you pay for 10 months out of 12: €78/year saved on Solo, €158 on Essentiel, €298 on Pro and €558 on Business.

You add a top-up (+60, +120 or +180 minutes) or move up to the next plan. We never bill automatic overage: no surprise out-of-plan charges.

The time your caller spends talking to a human after a transfer only counts for half. On a call transferred to a human, the time spent with the AI is counted at 100% and the connection time between humans at 50%. The details appear in the call record.

Yes, you can upgrade or downgrade whenever you like, at no cost.

Yes. Depending on the plan, 1 to 5 people log in to the same account, each with their own email: 1 on Solo, 2 on Essentiel, 3 on Pro, 5 on Business, and more on Custom, on request. An administrator invites colleagues from the app; each receives an email with a link valid for 7 days. A user only sees and manages the agents assigned to them, and the activity log keeps track of who did what. The free trial is on the Solo plan, with 1 user: to invite someone, move up to Essentiel or above. Working as a team on Sayelo

You create your account, then your agent guides you through setting it up: in writing, on WhatsApp or with a form. The trial is on the Solo plan: when you start it, your card details are requested and your number is assigned. Nothing is charged for 14 days, and nothing at all if you cancel before the end of the trial, at any time.

Yes. Once your agent is created, the “Test call”, at the top of the screen, lets you talk to it through the microphone from your browser, with its voice: nothing is recorded or billed, 5 minutes maximum. Nothing is charged during the trial. You can also get a call from a demo agent on your phone.

Yes: HDS hosting (health data hosting provider) on every plan, from Solo to Business. A medical or allied health practice can therefore entrust its calls to Sayelo from the €39 excl. VAT a month plan. The details are on the Security and GDPR page.

No, all prices shown exclude VAT. VAT depends on your business's country: 20% for a French business; reverse charge for a business in the European Union that has a VAT number; not applicable outside the European Union.

Yes: the same prices in euros, excluding VAT, in the 9 countries where Sayelo is open (France, Belgium, Switzerland, the United Kingdom, Spain, Italy, Portugal, Germany and Israel). Country-by-country details: Sayelo in your country.