AI receptionist for locksmiths: the locked-out caller gets an answer, even at night.
Sayelo, the AI voice agent and AI receptionist for locksmiths, answers 24/7. Locked out, lost keys, break-in: the agent reassures the caller, states your actual charges and alerts the on-call locksmith. From €39/month excl. VAT, 14-day free trial, no set-up fees.
Locksmith calls come in when you're already working on a door, or at two in the morning. Sayelo answers, checks that nobody is in danger behind the door, states your call-out charges exactly as you've set them, and alerts your on-call locksmith. The AI announces itself in its very first sentence.
from €39 excl. VAT/month afterwards · no commitment · the AI announces itself on every call
A locksmith's life follows the rhythm of slamming doors. The call comes in when you're already on a job, or in the middle of the night, and the caller rarely has time to wait: they're outside, sometimes without a coat, sometimes with a child on the other side of the door.
Sayelo's AI receptionist answers every call, at any hour. It introduces itself as an AI assistant, first checks that nobody is in danger, qualifies the door and the lock, notes the address and the access code, and states your call-out charges exactly as you've set them. During the day, it transfers the call to you; in the evening and at weekends, it alerts your on-call locksmith, who calls back within ten minutes. Quotes for security doors and cylinders become appointments in your calendar, and every call comes back to you by SMS and email, with its summary. You decide the rules, the agent applies them, without ever making up a price.
Day to day
What locksmiths deal with on the phone.
Alone on a door when the next call comes in
A locksmith works alone, often on their knees in front of a lock. The phone rings in their pocket, the caller gets voicemail, and dials the next number on the list before the greeting has even finished.
At night and at weekends, the phone never sleeps
Door slammed shut while taking the bins out, keys lost on the way home from a night out, a burglary discovered on returning from holiday: the calls that matter most come at the worst times, and each one expects an immediate answer.
Wariness of locksmith scams
Callers have all heard about outrageous bills. They want to know who's coming, how much the call-out costs and what they'll be told before the door is opened. Without a clear answer, they hang up.
Security door quotes that bury the emergencies
Between two lockouts, requests for security doors, cylinder changes and duplicate keys pile up. They deserve a careful callback, not a rushed one between two jobs.
How much are your missed calls costing you? Work it out in one minute with the calculator.
What the agent does
What your AI receptionist does for a locksmith.
Checks there's no danger
A child alone inside, an elderly person who isn't answering, a smell of gas or smoke behind the door: the agent asks this first, and switches immediately to you and to the emergency services if your instructions provide for it.
States your charges, exactly as you've set them
Daytime call-out charge, night and Sunday surcharge, opening price confirmed on site: the agent repeats exactly what you've set up, and nothing else. The caller knows what to expect before you set off.
Qualifies the door and the lock
Slammed shut or locked, security door or standard, multi-point lock, broken cylinder, lost or stolen key, floor and access code: you set off with the right tools and without calling back.
Alerts the on-call locksmith in the evening and at weekends
Depending on your hours, the agent transfers the call directly or alerts the person on call, who calls back within ten minutes. The caller receives the name of whoever is coming by SMS.
Helps after a break-in
The agent advises calling the police before touching anything, notes the damage described and triggers emergency securing of the property according to your instructions. It gives no legal or insurance advice.
Books security door and quote appointments
Security door, cylinder change, duplicate key, smart lock: the agent offers a real slot from your calendar for the quote or the installation, confirms it by SMS and sends a reminder the day before.
Emergencies
Emergencies: what gets transferred, and when.
- Child, elderly or dependent person shut inside, gas or smoke behind the door: immediate transfer, and referral to the emergency services
- Door slammed shut or locked, at night and at weekends: on-call locksmith alerted, callback within ten minutes
- Break-in: advice to call the police, then emergency securing according to your instructions
- Cylinder change, security door, duplicate key: appointment in the calendar, or a callback from you
- Apartment building, managing agent, car park door or communal area: each manager's specific instructions apply
You specify who's on call, at which times, and what the agent states: daytime call-out charge, night surcharge, opening price confirmed on site. It repeats these amounts as they are, and never promises an opening without damage or a timeframe you haven't given.
Each transfer number can be offered only at certain times, in your country's time zone: an on-call line in the evening and at weekends then takes priority over the usual number. Outside these times, the agent takes a message and sends it to you. The transfer is direct: if nobody answers, the caller reaches the voicemail of the transfer number.
Step by step
A typical call, from the first ring to the summary.
The ring
The agent answers within the first few rings, at any hour, and introduces itself as your locksmith business's AI assistant.
Safety first
Before anything else, it asks whether anyone is shut inside or in difficulty. If so, it applies your emergency instruction without delay.
The door and the address
Slammed shut or locked, type of door and lock, address, floor, access code: it notes everything and repeats it back to check.
Charges stated upfront
It states the call-out charge you've set up, explains that the price of opening is confirmed on site, and answers questions about payment with your information.
The on-call callback
During the day, it transfers the call to you. In the evening, it alerts the person on call, who calls back within ten minutes. The caller receives an SMS with the name of the locksmith who's coming.
The summary
After the call, an email with the summary, the key points, the actions taken and those still to do, the caller's sentiment and the full transcript. A quote to call back appears in “Activity” → “Calls”, with the “To do” filter.
Calendar and tools
Your appointments in your calendar, your calls in your tools.
Your security door, cylinder change and quote appointments go into your calendar. Each emergency job and each quote can be sent to your invoicing software by webhook, and if your customers are in Sellsy, managing agents and building managers are recognised as soon as the agent answers, with their instructions.
- Your calendar read live, in Google Calendar, Microsoft 365 or Cal.com: real slots, double-booking lock, confirmation and SMS reminder the day before
- SMS sent during the call, with the caller's consent: address, booking link, instructions you've prepared
- Email summary after every call, full transcript, and webhooks to your business software
Sellsy and monday.com connected natively, all your other tools via outbound webhooks. All integrations →
Number and setup
Your number, your setup.
You keep your current number by forwarding it to your agent's number. Your agent also receives a number according to your country's rules: see Sayelo in your country.
Ready in 5 minutes: your agent guides you in writing, on WhatsApp or with a form, reads your website, and you listen to its voice before choosing it. Our team then fine-tunes the settings with you. Numbers and telephony are provided by a partner operator registered with ARCEP (the French telecoms regulator). How it works →
Comparison
Voicemail, call answering service or Sayelo?
| Voicemail | Call answering service | Sayelo | |
|---|---|---|---|
| Available 24/7 | Passive | Extended hours | Round the clock |
| Immediate answer | — | Queue | Yes |
| Checks whether anyone is in danger | No | Depends on the script | Yes, as the first question |
| Quotes your travel charges | No | Sometimes | Yes, yours, never made up |
| Night-time on-call locksmith alerted | No | Rarely at night | Yes, callback within ten minutes |
| Summary & transcript | No | Varies | Yes |
| Cost | Low, ineffective | High | Fixed, from €39/month excl. VAT |
Pricing
Clear pricing, from €39/month excl. VAT.
14-day free trial. No fixed-term commitment: cancel at any time, with 30 days' notice. Minutes, SMS and the number of agents depend on the plan: see pricing and plan details →
Frequently asked questions
Questions from locksmiths.
How does the agent avoid sounding like a locksmith scam?
By being transparent: it states the call-out charge you've set, explains that the price of opening is confirmed on site before work starts, and sends the name of the locksmith on the way by SMS. It makes up no prices and promises nothing you haven't set up.
What does the agent do if a child is shut inside?
That's the first question it asks. If someone is in danger behind the door, it immediately applies the instruction you've defined: transfer to you or to the on-call locksmith, and referral to the emergency services if the situation calls for it.
Can it give a price for opening a door over the phone?
No. It states only the call-out charge and the surcharges you've given it, then explains that the price of the job depends on the lock and will be confirmed on site by the locksmith, before starting.
What happens at two in the morning?
The agent answers just as during the day, checks safety, notes the address and alerts the person on call you've set for that time slot. If you don't take emergencies at night, it says so clearly and offers the first slot in the morning.
Does it handle calls from managing agents and building managers?
Yes. The agent recognises known callers, picks up the history of their latest calls and applies your per-contact instructions, for example always put a particular manager through. Each request can be sent to your software by webhook, for invoicing.
Will my clients know they're talking to an AI?
Yes, the agent says so in its very first sentence. For someone locked out, what matters is an immediate answer, a clear price and an identified locksmith who calls back quickly: that's what the agent gives them.
Can I keep my locksmith number?
Yes. You keep your current number, as you prefer: by forwarding it to your agent or, in France, by porting it, on all plans. A new number is also included from the start of the trial, if you would rather start from scratch. Either way, there's just one number to display on your van and your cards, and it always gets answered.
Updated on 25 October 2026.
Other industries
Sayelo for other industries.
- AI receptionist for plumbers: Active leak or bathroom quote: the agent tells the difference, notes the address and transfers the emergency.
- the AI voice agent for electricians: Tripping breaker, smell of burning or EV charger: the agent sorts out the fault, gives your instructions and books the diagnosis.
- handling broken shop windows at night: Shop window smashed at night, patio door cracked at the weekend: the agent alerts the on-call glazier, notes the dimensions and leaves double-glazing quotes for the daytime.
- phone answering for cobblers: Resoling and heel repair times given, key cutting and engraving services explained, unusual repairs noted, collection date given to the customer.
Guides: AI receptionist: the complete guide · Answering calls in the evening and at weekends · Keeping your number: porting step by step (France) · Forwarding calls from Free (France) to an AI voice agent
AI receptionist: all industries · Sayelo for trades & construction · AI voice agent for tradespeople
Hear it answer
before you decide.
The agent calls you back on your mobile and plays the receptionist for a locksmith. Three minutes, free, no bank card needed.