AI virtual receptionist: every call answered, your team relieved.
An AI virtual receptionist is a voice agent that answers the phone for you, understands the request and deals with it: appointment, information, message or transfer. With Sayelo, it answers 24/7 to back up your team, from €39 excl. VAT/month, with a 14-day free trial.
It replaces no one: it takes the calls your team cannot take, and you manage it from WhatsApp.
from €39 excl. VAT/month afterwards · no commitment · the AI announces itself on every call
Day to day
What Sayelo's AI virtual receptionist does.
It answers every call
24/7, including during your appointments, at breaks and in the evening. Depending on the plan, it takes from 1 to 10 calls at the same time.
It books the appointment
In Google Calendar, Microsoft 365 or Cal.com, in your real slots, read during the call, with a double-booking lock.
It confirms by SMS
The caller receives a confirmation SMS, then a reminder the day before. Fewer forgotten appointments, fewer lost slots.
It transfers emergencies
To the right person, according to rules written in everyday language and each person's hours.
It sends you the summary
After every call, an email: who called, why, what was done. The full transcript is in the app.
It speaks the caller's language
Nearly 100 languages included in all plans, with the “Multilingual agent” option.
Compare
Voicemail, human receptionist or AI virtual receptionist?
Voicemail records, a receptionist welcomes, the AI virtual receptionist handles the calls nobody can take. The three don't do the same job.
| Voicemail | Human receptionist | AI virtual receptionist | |
|---|---|---|---|
| When the call is answered | Never: a message is recorded | During their working hours | 24/7, even when the line is busy |
| Appointments | Call back later | Yes | Booked during the call, confirmed by SMS |
| Emergencies | Discovered when listening to messages | Yes, depending on their availability | Transferred according to your rules |
| Front-desk reception, delicate cases | No | Yes, it's at the heart of their job | No: it hands over and leaves a summary |
| Record of the call | The voice message | Their notes | Email summary and transcript |
Backing up your team, never replacing it
Your receptionist keeps what they do best: welcoming people, relationships, cases that require judgement. The AI virtual receptionist takes over when they are already on the phone, on a break or gone for the day, and leaves them a summary of every call so they can pick things up again.
Transparent with your callers
It announces itself as an artificial intelligence at the start of the call. If a request goes beyond what you have entrusted to it, it doesn't make things up: it takes a message or transfers the call.
Management
You manage it from WhatsApp.
Sayelo is a French AI receptionist that answers calls and that the business owner manages on WhatsApp. No need to open the app between appointments: you write to your virtual receptionist, or send it a voice note, as you would to a colleague.
- An alert when a call needs action, with the number to call back
- The daily report every morning, and a message for every appointment if you switch it on
- Opening hours, closures, transfers: one sentence is enough; nothing sensitive without your “Approve”
WhatsApp is for the business owner, not for patients or customers: they continue to call your number. AI receptionist you can manage on WhatsApp →
Data
HDS hosting, on all plans.
Data is hosted in France by an HDS-certified host (health data hosting provider), whatever the plan. It's what a medical or allied health practice expects, and it's the same level for a law firm or an agency. Security and GDPR →
Pricing and setup
From €39 excl. VAT/month, in 5 minutes.
Four plans, from €39 to €279 excl. VAT a month, depending on minutes, SMS and number of agents. 14-day free trial, no set-up fees. In France, your virtual receptionist finds your business from its name or SIRET number (elsewhere, you give your VAT or company number and registered office address), reads your website and writes its profile; you keep your number, by call forwarding or, in France, by porting. See pricing →
Frequently asked questions
Your questions, our answers.
Does an AI virtual receptionist replace a receptionist?
No. It works as back-up: it takes calls when nobody is available, when the line is already busy, during breaks, in the evening and at weekends, and leaves a summary of every call. Front-desk reception, delicate situations and case follow-up stay with your team.
Do callers know they are talking to an AI?
Yes. It announces it at the start of every call, as required by the EU AI Act. This announcement cannot be switched off.
Which calendar does it book appointments in?
In Google Calendar, Microsoft 365 or Cal.com. It reads your availability during the call, books a real slot and applies a double-booking lock. The caller receives a confirmation SMS, then a reminder the day before.
What does it do when a call is urgent?
It transfers it to the right number, according to rules you write in everyday language. Each transfer number can be offered only at certain times: for example, an on-call line in the evening and at weekends.
Can you manage your virtual receptionist from WhatsApp?
Yes. You write to it or send it a voice note to change your opening hours, add a closure or a transfer, and you receive your alerts and the daily report. Sensitive actions wait for your “Approve”. WhatsApp is for the business owner: your customers continue to call your number.
Where is call data hosted?
In France, by an HDS-certified host (health data hosting provider), on all plans. Details are on the Security and GDPR page.
How much does an AI virtual receptionist from Sayelo cost?
From €39 excl. VAT a month with the Solo plan, up to €279 excl. VAT a month with the Business plan, depending on minutes, SMS and number of agents. No set-up fees, no minimum term, and a 14-day free trial.
How long does it take to set up?
Ready in 5 minutes. In France, it finds your business from its name or SIRET number (elsewhere, you give your VAT or company number and registered office address), reads your website to write its profile, then you choose its voice. You keep your current number, by call forwarding or, in France, by porting, on all plans.
Updated on 26 October 2026.
Further reading
To find out more.
- AI answering service with appointment booking: the booking rules in detail
- AI voice agent for tradespeople: emergencies sorted while you're on a job
- AI phone answering, trade by trade
- Guide: getting a voice agent to work with your reception team
- Comparison: AI voice agent or call answering service
- AI receptionist you can manage on WhatsApp: what you can ask it
- Pricing and plan details
Hear your future
virtual receptionist.
The agent calls you back on your mobile and shows you how it would answer your customers. Three minutes, free, no bank card needed.