Sayelo, the AI voice agent for restaurants, takes phone bookings during service as well as after closing: the booking goes into your calendar and the manager receives an email summary. It answers common questions and filters out sales calls. From €39 excl. VAT/month, 14-day free trial, no set-up fees.
Many bookings still come by phone, and during service, calls end up in voicemail. The agent takes them without breaking your team's rhythm.
The invisible loss
The phone rings at the worst moment: in the middle of prep, in the middle of the rush, or after closing when nobody is there. The result — a table booked elsewhere, and a customer who doesn't call back.
Many customers prefer to call, especially for a group, an allergy or a special request. If nobody answers, they book elsewhere.
Calls come in at the height of the rush, when the whole team is front of house or in the kitchen. The voicemail fills up; the tables don't.
In the morning, the afternoon, late at night: requests come in when the restaurant is closed or preparing, and expect an immediate answer.
In practice
No IT project. Your agent asks you its questions one at a time, then our team finalises everything with you.
In writing, on WhatsApp or with a form. In France, it finds your business in the company register by its name or SIRET number: company name, address, activity. Elsewhere, you give your VAT or company number and your registered office address.
It extracts your key information and drafts, on its own, a first agent that reflects your business.
Pre-selected profiles: a warm tone that reflects your restaurant.
Your calendar, Google Calendar, Microsoft 365 or Cal.com: Sayelo adds bookings to it in real time and sends them to the manager. Table management software or till system: on request.
You keep your current number by forwarding it to your agent's number. Your agent also receives a number according to your country's rules: see Sayelo in your country.
Numbers and telephony are provided by a partner operator registered with ARCEP (the French telecoms regulator), with the same network quality either way.
Your customers call your agent's number, or your usual number, forwarded or (in France) ported. Sayelo answers, 24/7.
The operator advantage
You keep your current number, as you prefer: by forwarding it to your agent or, in France, by porting it, on all plans. A new number is also included from the start of the trial, if you would rather start from scratch. Numbers and telephony are provided by a partner operator registered with ARCEP (the French telecoms regulator), whichever option you choose.
You keep your current number by forwarding it to your agent's number. Your agent also receives a number according to your country's rules: see Sayelo in your country.
You choose, with no obligation.
Voice goes through registered operator infrastructure, whether your calls arrive by call forwarding or, in France, on your ported number. No dropouts, no lag to put up with.
No risky tinkering with your phone system. We manage the network; you keep your set-up.
What the agent does
Date, time, number of guests, name: Sayelo records everything and confirms with the customer. It can also send, by SMS during the call, the booking link or address you have prepared.
Opening hours, menu, allergens, parking, terrace: it gives the information without tying up the team.
Robocalls, sales reps, suppliers: your team only picks up for real customers.
A customer who calls at 15:00 or at midnight gets an immediate answer, not voicemail.
It handles changes and keeps your table plan up to date.
Every request reaches you summarised, ready to deal with in seconds.
Comparison
Voicemail doesn't convert. The human solution is valuable but costly and limited in time. Sayelo combines the availability of a machine with the action of an assistant — as back-up, never as a replacement.
| Voicemail | Outsourced call handling | Sayelo | |
|---|---|---|---|
| Available 24/7 | Passive | Extended hours | Round the clock |
| Immediate answer | — | Queue | Yes |
| Takes the appointment / request | No | Yes | Yes |
| Sorting & qualification | No | Varies | Yes |
| Summary & transcript | No | Varies | Yes |
| Number of your choice (your own or provided) | Yes | Varies | Yes |
| Cost | Low, ineffective | High | Fixed, under control |
Frequently asked questions
The voice is natural and fluent. In line with regulations, Sayelo tactfully makes clear that it is an AI assistant. For everyday requests, the conversation stays simple and most callers don't mind at all.
Sayelo takes the booking over the phone, adds it to your calendar (Google Calendar, Microsoft 365 or Cal.com) and sends it to the manager by email with the call summary. Integration with your table management software or till system can be considered on request.
You set the rules: above a certain number of guests or for an event, Sayelo collects the request and passes it on to you for approval.
No. Sayelo takes over when the team is busy serving or the restaurant is closed. Your front-of-house staff keep the in-person customer experience.
No. You keep your current number, as you prefer: by forwarding it to your agent or, in France, by porting it, on all plans. A new number is also included from the start of the trial, if you would rather start from scratch. In every case, the agent answers on a registered operator line.
Your first agent is ready in 5 minutes: it guides you in writing, on WhatsApp or with a form. Our team then fine-tunes it with you. No technical skills required.
Your trade
Every business has its own calls, emergencies and vocabulary. See what the agent does for yours.
Booking requests noted and passed to reception, practical questions answered, in the guest's language, day and night.
Takeaway orders taken from the menu (name, time, sizes and extras), delivery area checked, order sent to the counter: during the rush, the phone no longer rings unanswered.
All the trades covered by AI phone answering → · How much do your missed calls cost you?
Guide
The questions the agent asks, the rules to write for it, large groups, allergies and takeaway orders: the guide to phone bookings for restaurants.
Set up your switchboard in 5 minutes, supported from start to finish.
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