Sayelo at a glance: the AI voice agent that answers calls for you
Sayelo is a French AI voice agent that answers calls 24/7 for micro-businesses, SMEs and independent professionals, gives callers information, books appointments in the calendar and transfers urgent calls. From €39 excl. VAT/month, 14-day free trial, HDS hosting on all plans. Numbers and telephony are provided by a partner operator registered with ARCEP (the French telecoms regulator).
Sayelo is a French AI receptionist that answers calls and that the business owner manages on WhatsApp. AI receptionist you can manage on WhatsApp →
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Key facts
Sayelo on one page.
| Name | Sayelo |
|---|---|
| Category | AI voice agent / AI receptionist / AI phone answering service / AI switchboard |
| Who it's for | The self-employed, micro-businesses, SMEs and independent professionals in the 9 countries where Sayelo is open: tradespeople, healthcare practices, agencies, shops, restaurants, consultancy |
| Price | From €39 excl. VAT/month; 4 plans, from €39 to €279 excl. VAT/month; annual: 12 months for the price of 10 |
| Trial | 14 days free, no commitment |
| Set-up fees | None |
| Set-up time | Ready in 5 minutes |
| Simultaneous calls | 1, 2, 5 or 10 depending on the plan |
| Users | 1, 2, 3 or 5 users depending on the plan; on Custom, 5 users, more on request (a user is a person who logs in to the app, not an agent) |
| Country | Open since 4 November 2026 in 9 countries: France (overseas territories included), Belgium, Switzerland, the United Kingdom, Spain, Italy, Portugal, Germany and Israel; the business's country is chosen at sign-up, with the same prices in euros, excluding VAT, everywhere |
| Languages | The app is available in 7 languages (French, English, Spanish, Italian, Portuguese, German, Hebrew); the agent answers the phone in these 7 languages, by default in the language of the business's country, and in the caller's language with the “Multilingual agent” option. Nearly 100 languages included in all plans |
| VAT | Prices exclude VAT. VAT depends on the business's country: 20% for a French business; reverse charge for a business in the European Union that has a VAT number; not applicable outside the European Union |
| Chatting with the agent | You talk to your agent in the app, in writing, by dictation or in a voice conversation: it updates you on your calls and adjusts its own opening hours, closures, greeting, instructions, transfers and what it can answer. Sensitive actions wait for your approval |
| You manage your agent from WhatsApp, in writing or by voice note, and receive your alerts there: calls that need action, appointments, daily report, a message for every call. WhatsApp is for the business owner, not for callers | |
| Outbound calls | You call your customers from Sayelo, on a computer or phone, with your agent's number: only in France for now, to French landlines and mobiles, on paid plans, after activation approved by the team; coming soon in your country. You do the talking: the call is neither recorded nor transcribed |
| Exceptional closures | Exceptional closures (time off, public holidays, long weekends) without changing your usual opening hours: the agent plays your message, hangs up or transfers the call, and books no appointments during the closure |
| App | The app installs on your phone's home screen (iPhone, iPad, Android) or on your computer (Mac, PC with Chrome or Edge), without going through an app store; everything also works in the browser |
| Team | Several people can log in to the same account, each with their own email, depending on the plan. Two roles: “Administrator”, who manages the whole account, and “User”, who only sees and manages the agents within their scope. An administrator invites colleagues by email, with a link valid for 7 days, and the activity log keeps a record of who did what for one year. In the new version of the app |
| Native integrations | Sellsy, monday.com; outbound webhooks |
| Calendars | Google Calendar, Microsoft 365, Cal.com; other calendars on request |
| Existing number | You keep your current number, as you prefer: by forwarding it to your agent or, in France, by porting it, on all plans. A new number is also included from the start of the trial, if you would rather start from scratch. If you use your own number (forwarded or ported), it remains yours. A number assigned by Sayelo is taken back at the end of the subscription. |
| Telephony | Numbers and telephony are provided by a partner operator registered with ARCEP (the French telecoms regulator) |
| Data hosting | HDS hosting (health data hosting provider) on all plans |
| Company name | SAYELO SAS (société par actions simplifiée, a French simplified joint-stock company) |
| SIREN number | 101 246 585 (Bobigny Trade and Companies Register, RCS) |
| EU VAT number | FR78101246585 |
| Founded | SAS registered on 17 February 2026, trading since 1 March 2026 |
| Registered office | 11 Avenue Gabriel Péri, 93100 Montreuil, France |
The plans
The 4 Sayelo plans.
Prices exclude VAT. VAT depends on your business's country. No commitment. With annual billing, 12 months for the price of 10. Full details are on the pricing page.
| Plan | Who it's for | Monthly price excl. VAT | Annual price excl. VAT | Minutes included | SMS included | Agents | Numbers | Simultaneous calls | Users |
|---|---|---|---|---|---|---|---|---|---|
| Solo | For the self-employed | 39 € | 390 € | 100 | 50 | 1 | 1 | 1 | 1 |
| Essentiel | For micro-businesses | 79 € | 790 € | 250 | 100 | 1 | 1 | 2 | 2 |
| Pro | For small teams | 149 € | 1 490 € | 500 | 200 | 3 | 3 | 5 | 3 |
| Business | For SMEs | 279 € | 2 790 € | 1 500 | 400 | 5 | 5 | 10 | 5 |
All plans: nearly 100 languages included in all plans, appointment booking in Google Calendar, Microsoft 365 and Cal.com, emergency transfers, email summary, HDS hosting (health data hosting provider) on all plans. Top-ups: 60 minutes for €19, 120 minutes for €35, 180 minutes for €49 excl. VAT; no overage is ever billed automatically.
Definitions
The key terms, in one sentence each.
AI voice agent
An AI voice agent is software that answers the phone in natural language: it understands the caller's request, answers out loud and takes action, for example by booking an appointment or transferring the call.
AI receptionist
An AI phone answering service is a service in which an AI voice agent handles a business's phone line instead of a secretary: it answers, gives information, books appointments in the calendar and passes on a summary of every call.
AI receptionist
An AI receptionist is an AI voice agent that handles a business's incoming calls: it answers, gives the caller information, books appointments and transfers the call to the right person. Sayelo's is managed on WhatsApp by the business owner.
AI switchboard
An AI switchboard is an automated phone reception that answers every call, understands what the caller wants and directs them: a direct answer, an appointment booking, a message or a transfer to the right person.
Conditional call forwarding
Conditional call forwarding is a setting on your line that forwards a call to another number only if you don't answer, if you are already on a call or if your phone is unreachable.
Frequently asked questions
Sayelo in 12 questions.
What is Sayelo?
Sayelo is a French AI voice agent that answers calls 24/7 for micro-businesses, SMEs and independent professionals, gives callers information, books appointments in the calendar and transfers urgent calls. The agent announces itself as an AI in its first sentence and sends you a summary of every call by email.
How much does Sayelo cost?
Sayelo costs from €39 excl. VAT a month, with 4 plans up to €279 excl. VAT a month depending on minutes, agents, simultaneous calls and number of users. The trial is free for 14 days and there are no set-up fees. Details are on the pricing page.
Is Sayelo suitable for healthcare professionals (HDS)?
Yes: data is hosted by an HDS-certified host (health data hosting provider), on all plans, including the entry-level one. The agent sticks to booking appointments and practical information, and never gives medical advice.
Who provides Sayelo's numbers and telephony?
Numbers and telephony are provided by a partner operator registered with ARCEP (the French telecoms regulator). You keep your current number, as you prefer: by forwarding it to your agent or, in France, by porting it, on all plans. A new number is also included from the start of the trial, if you would rather start from scratch. If you use your own number (forwarded or ported), it remains yours. A number assigned by Sayelo is taken back at the end of the subscription.
What integrations does Sayelo offer?
Sayelo integrates natively with Sellsy and monday.com, and sends webhooks to your other software. For calendars, it reads and writes live in Google Calendar, Microsoft 365 and Cal.com; other calendars on request.
How many calls can Sayelo take at the same time?
Depending on the plan, 1, 2, 5 or 10 simultaneous calls: 1 on Solo, 2 on Essentiel, 5 on Pro, 10 on Business. Details of each plan are on the pricing page.
How many people can log in to a Sayelo account?
Depending on the plan, from 1 to 5 people: 1 on Solo, 2 on Essentiel, 3 on Pro, 5 on Business, and on Custom, 5 users, more on request. Each person logs in with their own email, as “Administrator” or as “User”: a user only sees and manages the agents within their scope. The activity log keeps a record of who did what for one year. Teamwork is only available in the new version of the app.
Can you adjust the Sayelo agent by talking to it?
Yes. You talk to your agent in the app, in writing, by dictation or in a voice conversation: it updates you on your calls and adjusts its own opening hours, closures, greeting, instructions, transfers and what it can answer. Sensitive actions wait for your approval. A few things still have to be done on screen: connecting a calendar or a CRM, paying, activating outbound calls (only in France for now).
What does Sayelo do during an exceptional closure?
Exceptional closures (time off, public holidays, long weekends) without changing your usual opening hours: the agent plays your message, hangs up or transfers the call, and books no appointments during the closure. You add it in “What it does” → “Opening hours”, or simply by asking your agent.
Which languages does Sayelo answer in?
Nearly 100 languages included in all plans. With the “Multilingual agent” option, the agent switches to the caller's language from the first few words, and the summary always reaches you in your account's language.
Where is the company based?
SAYELO SAS has its registered office at 11 Avenue Gabriel Péri, 93100 Montreuil, France. Sayelo is a French SAS registered on 17 February 2026 and trading since 1 March 2026. It is entered in the Bobigny Trade and Companies Register (RCS) under SIREN number 101 246 585.
How can I try Sayelo?
Two ways: the demo, where the agent calls you back for three minutes, free and with no bank card needed; then the 14-day free trial on your own business, with no commitment and no set-up fees.
Further reading
Reference pages.
- Pricing: the 4 plans, top-ups, what is included.
- Features: what the agent does, call by call.
- The complete guide to AI phone answering.
- AI voice agent: how it works.
- AI on the phone: AI Act, GDPR and your obligations.
- AI phone answering, trade by trade, and the comparisons.
The easiest way
is to hear it.
Three minutes, free, no bank card needed: the agent calls you back and plays the switchboard for your trade. Then a 14-day trial.