Sayelo, the AI voice agent for IT services firms, greets every caller, identifies the reason for the call (support, sales or job candidate), then routes it to the right person or takes a message, 24/7. Up to 10 simultaneous calls depending on the plan, from €39 excl. VAT/month, 14-day free trial.
Between support, salespeople out with clients and job candidates, an IT firm's switchboard soon gets overloaded. The agent handles the overflow without interrupting your teams.
The invisible loss
Every misrouted call means a developer pulled out of their focus, a customer kept waiting, a candidate who gives up. The switchboard is supposed to filter, not disrupt.
A server down, a workstation frozen, a prospect in a hurry: customers call. An unhandled call becomes a late ticket, or a contract with a competitor.
Support requests and prospects call in the evening, at weekends and during meetings. With no answer, they wait or look elsewhere.
A prospect who calls has an immediate need. Qualified and called back quickly, they move forward. A form left unanswered is forgotten.
In practice
No IT project. Your agent asks you its questions one at a time, then our team finalises everything with you.
In writing, on WhatsApp or with a form. In France, it finds your business in the company register by its name or SIRET number: company name, address, activity. Elsewhere, you give your VAT or company number and your registered office address.
It extracts your key information and drafts, on its own, a first agent that reflects your business.
Pre-selected profiles: a clear, professional tone that reflects your brand.
Your tools (Google Calendar, Microsoft 365, ticketing, internal directory): Sayelo works with your availability in real time.
You keep your current number by forwarding it to your agent's number. Your agent also receives a number according to your country's rules: see Sayelo in your country.
Numbers and telephony are provided by a partner operator registered with ARCEP (the French telecoms regulator), with the same network quality either way.
Your customers call your agent's number, or your usual number, forwarded or (in France) ported. Sayelo answers, 24/7.
The operator advantage
You keep your current number, as you prefer: by forwarding it to your agent or, in France, by porting it, on all plans. A new number is also included from the start of the trial, if you would rather start from scratch. Numbers and telephony are provided by a partner operator registered with ARCEP (the French telecoms regulator), whichever option you choose.
You keep your current number by forwarding it to your agent's number. Your agent also receives a number according to your country's rules: see Sayelo in your country.
You choose, with no obligation.
Voice goes through registered operator infrastructure, whether your calls arrive by call forwarding or, in France, on your ported number. No dropouts, no lag to put up with.
No risky tinkering with your phone system. We manage the network; you keep your set-up.
What the agent does
Support, sales, recruitment, supplier: Sayelo understands why they are calling.
It transfers to the right person or department, according to your rules.
When nobody is available, it collects a structured, actionable request.
Peaks in activity, evenings, weekends: the line never gets jammed.
Every call is summarised and transcribed, for follow-up with no loss of information.
Unwanted sales calls are screened out upfront.
Comparison
Voicemail doesn't convert. The human solution is valuable but costly and limited in time. Sayelo combines the availability of a machine with the action of an assistant — as back-up, never as a replacement.
| Voicemail | Outsourced switchboard | Sayelo | |
|---|---|---|---|
| Available 24/7 | Passive | Extended hours | Round the clock |
| Immediate answer | — | Queue | Yes |
| Takes the appointment / request | No | Yes | Yes |
| Sorting & qualification | No | Varies | Yes |
| Summary & transcript | No | Varies | Yes |
| Number of your choice (your own or provided) | Yes | Varies | Yes |
| Cost | Low, ineffective | High | Fixed, under control |
Frequently asked questions
The voice is natural and fluent. In line with regulations, Sayelo tactfully makes clear that it is an AI assistant. For everyday requests, the conversation stays simple and most callers don't mind at all.
Yes. You define your routing rules (by reason, department or person) and Sayelo transfers the call to the right person, or takes a qualified message if nobody is available.
Sayelo connects to your calendars and tools. The scope of the integration is defined together during setup.
No. Sayelo handles the volume, overflow and out-of-hours calls, and passes on whatever needs a human. Your teams stay in charge of high-value conversations.
No. You keep your current number, as you prefer: by forwarding it to your agent or, in France, by porting it, on all plans. A new number is also included from the start of the trial, if you would rather start from scratch. In every case, the agent answers on a registered operator line.
Your first agent is ready in 5 minutes: it guides you in writing, on WhatsApp or with a form. Our team then fine-tunes it with you. No technical skills required.
Your trade
Every business has its own calls, emergencies and vocabulary. See what the agent does for yours.
All the trades covered by AI phone answering → · How much do your missed calls cost you?
Set up your switchboard in 5 minutes, supported from start to finish.
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