🔌 Integrations

Sayelo plugs into your tools.

Your calendar, your inbox, your CRM, your number: Sayelo fits into the tools you already use, to take action, not just answer.

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✓ Calendars & CRM✓ Email & notifications✓ Your number, forwarded or (in France) ported
What it does · Connected calendar
ConnectionConnected

Google Calendar · “primary” calendar

What can be booked

Appointment reasons set the length of appointments. If no reason is set up, the agent does not book any appointments.

Order collection15 min
Cake order30 min
Confirmation SMSReminder the day beforeDouble-booking lock

Your tools

Connected to what you already use.

Calendars

Google Calendar, Microsoft 365 and Cal.com: live availability, a slot lock against double bookings, confirmation, rescheduling and cancellation. Other calendars: on request. In the app: “What it does” → “Connected calendar”.

Telephony & number

Numbers and telephony are provided by a partner operator registered with ARCEP (the French telecoms regulator): a new number included from the start of the trial, or your own, by call forwarding or, in France, by porting, on all plans. You can also call your customers from Sayelo with your agent's number (only in France for now).

Email & notifications

An email summary after every call, a periodic email summary, and WhatsApp alerts if you switch them on: calls that need action, appointments, daily report.

CRM & business tools

Sellsy, natively: the agent recognises your customers as soon as it answers and logs every call in their record. The Sellsy integration → monday.com, natively: the agent recognises your customers, tells them the stage of their case in your words, and writes the call report in monday. The monday.com integration → Only one management software connected at a time. Other tools via outbound webhooks.

Routing

Transfer to the right person or department according to your rules.

Outbound webhooks

Connect any business software: every handled call is pushed to your tools, signed, with no re-entry. The documentation →

The summary, straight to your inbox
Zoé, your Sayelo agent, answered a call for Fibre France
AgentZoé
Caller06 17 •• •• 24
Date28/07 at 14:01
Duration0 min 28 s
Call summary
The caller wanted to reach the administration department. Zoé qualified the request and transferred the call to the right person.
View the full call →
Activity · Calls
Paul Durand

06 11 22 33 44· Durand & Fils · Sunday 25 October at 14:04 · 1 min 35 s

Appt booked
Call backHide
Summary
The customer would like to order two strawberry tarts for Saturday lunchtime and asks whether the shop is open on Sundays.
To doConfirm by SMS
Satisfied callerorder

Custom

Can't see your tool?

Our team looks at specific integrations case by case, particularly for networks and large accounts.

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An agent that takes action
in your tools.

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