What Sayelo does
Sayelo is a French AI voice agent that answers calls 24/7 for micro-businesses, SMEs and the self-employed, gives callers information, books appointments in the calendar and transfers urgent calls. It is aimed at the self-employed, micro-businesses, SMEs and independent professionals in the 9 countries where Sayelo is open: tradespeople, healthcare practices, agencies, shops, restaurants, consultancy.
It falls into three categories, depending on how it is used: AI voice agent, AI phone answering service and AI switchboard. The glossary defines each of them, and the complete guide to AI receptionists explains what this service covers.
In practice, on every call:
- the agent announces that it is an AI from the very first sentence;
- with the “Multilingual agent” option, it answers in the caller's language, from nearly 100 languages included in every plan;
- it reads your calendar live, in Google Calendar, Microsoft 365 or Cal.com, books the appointment in it and sends a confirmation SMS;
- it transfers urgent calls according to your rules;
- it sends you an email summary, with the transcript.
The mission: every call gets an answer
Sayelo's mission lies in its definition: making sure a small business's calls get an answer, even when nobody is free to pick up.
In a small business, the phone often rings at the wrong moment. A plumber has their hands under a sink, an osteopath is in a session, a shopkeeper is serving the customer in front of them. The call goes to voicemail, and the caller doesn't always leave a message: they try elsewhere.
Sayelo takes those calls. It gives information based on what you have told it, books the appointment, transfers what cannot wait and tells you what happened. You then call back whoever you want, knowing why, and, if you wish, from Sayelo with your agent's number (only in France for now).
Backing up teams, never replacing them
Sayelo does not try to replace the person who answers the phone. It works as back-up for your teams, never in their place. This principle shows in the product itself.
- Your phone rings first. With conditional call forwarding, available on all plans, the agent only takes the calls you don't: no answer, line busy or phone unreachable.
- Emergencies go back to a human. The agent transfers urgent calls according to the rules you set. For healthcare, it refers signs of a serious condition to the emergency services (15 in France).
- The agent says what it is. It announces that it is an AI from the very first sentence, on every call.
- It stops where your role begins. It takes no payments over the phone: payment remains a matter between you and your customer.
- You handle what comes next. The email summary sent after every call, with the transcript, lets you call back, confirm or correct.
For a reception team, the agent takes the overflow, peak times and evening calls; the team keeps the conversations that need a person. The guide to voice agents and reception teams shows how to share the roles.
Our commitments, verifiable
| Topic | What Sayelo offers |
|---|---|
| Price | 4 plans, from €39 to €279 excl. VAT a month, with no set-up fees |
| Commitment | Monthly, with no fixed-term commitment: cancel at any time, with 30 days' notice; optional annual plan, 10 months paid out of 12 |
| Trial | 14 days free, on the Solo plan; the 3-minute demo is free, with no card required |
| Setup | Ready in 5 minutes, with setup guided by the agent itself, in writing, on WhatsApp or with a form, then the team fine-tunes the agent with you |
| Number | Call forwarding or, in France, number porting (all plans), or a new number included |
| Outbound calls | Your customers called from Sayelo, with your agent's number, on paid plans, after activation approved by the team; only in France for now |
| Management | In the app, usable in the browser and installable on your phone or computer, or on WhatsApp |
| Data | HDS hosting (health data hosting provider) in France on all plans, GDPR compliance |
| Telephony | Numbers and telephony are provided by a partner operator registered with ARCEP (the French telecoms regulator) |
Plan details are on the pricing page, and data safeguards on the security and GDPR page.
The company
Sayelo is published by a French company.
| Company name | SAYELO SAS, société par actions simplifiée (a French simplified joint-stock company) |
|---|---|
| SIREN number | 101 246 585 (Bobigny Trade and Companies Register, RCS) |
| EU VAT number | FR78101246585 |
| Founded | SAS registered on 17 February 2026, trading since 1 March 2026 |
| Registered office | 11 Avenue Gabriel Péri, 93100 Montreuil, France |
| Founder | Alexandre Haddad |
Sayelo is a French SAS registered on 17 February 2026 and trading since 1 March 2026. Alexandre Haddad founded it and writes the guides on this site, which are gathered on his author page.
This information, along with definitions, plans and the most common questions, is brought together in Sayelo at a glance, the service's fact sheet.
Write to us, join us
- A question, or a demo tailored to your trade: write to us from the contact page. To hear the agent straight away, the demo calls you back for a 3-minute call.
- Questions about the service: pricing, trial, number, data and account are answered in the Sayelo FAQ.
- Working at Sayelo: the Careers page explains how to apply, including speculative applications.
