AI receptionist for midwives: every check-up finds its slot.
Sayelo, the AI voice agent and AI receptionist for midwives, answers 24/7. Pregnancy check-ups, antenatal classes, postnatal visits and pelvic floor rehabilitation booked into your slots, warning signs referred to the emergency services, questions limited to the appointment. From €39/month excl. VAT, 14-day free trial, no set-up fees.
During a consultation, a rehabilitation session or a visit to a new mother just home from the maternity unit, a midwife can't pick up. Sayelo answers, identifies the appointment requested (pregnancy check-up, early antenatal interview, antenatal classes, postnatal visit, pelvic floor rehabilitation) and books it into your slots. It gives no medical advice, refers every warning sign to the emergency services and asks only for what the appointment needs. The AI announces itself in its very first sentence.
from €39 excl. VAT/month afterwards · no commitment · the AI announces itself on every call
A self-employed midwife juggles the practice, group sessions and visits to new mothers, and her phone rings in the middle of it all. Every request has its own length, place and timing, and among them there may be a call that's an emergency. The guide to phone answering for allied health practices and the one on AI voice agents and HDS hosting lay the groundwork.
Sayelo's AI receptionist answers during your consultations, as back-up, never as a replacement. It announces itself as an AI, refers any warning sign on your list to the emergency services, books each type of care into the slots reserved for it, checks the area for home visits and sends confirmation and reminder SMS messages. It asks only for what the appointment needs and gives no medical advice. An answering machine leaves an emergency waiting; a call answering service doesn't know your slots. The same approach works for self-employed nurses and dietitians.
Day to day
What midwives deal with on the phone.
A consultation can't be interrupted
A check-up, an antenatal interview, a rehabilitation session: the midwife is with her patient, and the phone rings behind the door. The mother-to-be calling for a first appointment waits, calls again, then looks for another practice.
Appointments that are nothing alike
A pregnancy consultation, a group antenatal class, a home visit after the birth, a course of rehabilitation sessions: each has its own length, place and timing. Voicemail can't tell the difference.
An ordinary call can hide an emergency
Among the routine requests, one day a call comes from a pregnant woman who is bleeding, losing fluid or feeling her baby move less. That call must not end up on a voicemail that's only listened to in the evening.
Home from the maternity unit: a visit to organise quickly
A mother comes home with her newborn and needs to see a midwife within the next few days. The request often comes from her partner or a relative, with an address to check and little leeway on the date.
How much are your missed calls costing you? Work it out in one minute with the calculator.
What the agent does
What your AI receptionist does for a midwifery practice.
Books each consultation in the right place
Pregnancy check-up, early antenatal interview, contraception or gynaecological follow-up consultation, ultrasound scan if you do them: the agent asks for the type of appointment and books it into the slots and for the length you've planned for it.
Organises antenatal classes
Individual or group sessions, according to the methods you offer: the agent signs the mother-to-be up for the dates you've opened, or notes the request and passes it on to you if you put the groups together yourself. It only asks for the due date if you need it for planning.
Takes postnatal visit requests
For a mother just home from the maternity unit, it checks that the address is within your area, offers a visit according to your rounds and notes who is calling, the mother or a relative. Requests from outside your area are directed as you've planned.
Schedules pelvic floor rehabilitation
After the postnatal consultation, rehabilitation sessions follow one after another: the agent offers the slots for the course, confirms each one by SMS and sends a reminder the day before. A rescheduled session frees up its place in the calendar.
Refers warning signs to the emergency services
Bleeding, loss of fluid, frequent contractions before term, baby moving less, feeling faint, fever after the birth: as soon as the caller describes one of the signs on your list, the agent refers her to the emergency services without offering an appointment instead. It assesses nothing and never reassures.
Asks only for what's necessary
Name, number, type of appointment, address for a home visit: the agent sticks to the questions you've planned and seeks no medical details. You set the confidentiality instructions for each call, and the data is hosted in France with an HDS-certified host.
Emergencies
Emergencies: what gets transferred, and when.
- During pregnancy, bleeding, loss of fluid, frequent contractions before term, baby moving less, feeling faint: immediate referral to the emergency services, no appointment offered instead
- After the birth, fever, heavy bleeding, severe pain, the mother feeling faint or concern about the newborn: referral to the emergency services, then an alert to the practice
- Mother expressing suicidal thoughts or in immediate danger: your instruction (crisis line or emergency services), and an immediate alert to the midwife
- Home from the maternity unit: home visit within your area, as soon as possible in your slots
- Question about a symptom, a treatment or breastfeeding: message to the midwife, no answer from the agent
You write the list of warning signs and the exact sentence the agent says. You also choose the times when it can put a call through to you, between two consultations for example, and the priority contacts: maternity unit, doctor, colleague. Outside those times, it takes a short message and sends it to you.
Each transfer number can be offered only at certain times, in your country's time zone: an on-call line in the evening and at weekends then takes priority over the usual number. Outside these times, the agent takes a message and sends it to you. The transfer is direct: if nobody answers, the caller reaches the voicemail of the transfer number.
Step by step
A typical call, from the first ring to the summary.
Picking up
The agent answers during the consultation and introduces itself as the practice's AI assistant.
Warning signs
If the caller describes one of the signs you've listed, it refers her to the emergency services before anything else.
The type of appointment
Pregnancy, antenatal interview, classes, postnatal visit, rehabilitation, contraception. It identifies the request without asking about the patient's health.
Practice or home
It offers a slot at the practice or a visit to the patient's home within your area, for the length planned for that appointment.
The SMS
The patient receives the confirmation with the practice address and the documents you ask her to bring, then a reminder the day before.
The summary
After the call, an email to the practice with the appointment booked, the messages left and the transcript.
Calendar and tools
Your appointments in your calendar, your calls in your tools.
Appointments go into your calendar (Google Calendar, Microsoft 365 or Cal.com), with separate slots for the practice, home visits and group sessions. Call data is hosted in France with an HDS-certified host; recording, included from the Essentiel plan, is never active by default. Your practice software can receive each appointment by webhook, and the agent can speak the patient's language: nearly 100 languages are included, to be turned on for the agent, and you receive a summary of every call, whatever language is spoken.
- Your calendar read live, in Google Calendar, Microsoft 365 or Cal.com: real slots, double-booking lock, confirmation and SMS reminder the day before
- SMS sent during the call, with the caller's consent: address, booking link, instructions you've prepared
- Email summary after every call, full transcript, and webhooks to your business software
Sellsy and monday.com connected natively, all your other tools via outbound webhooks. All integrations →
Number and setup
Your number, your setup.
You keep your current number by forwarding it to your agent's number. Your agent also receives a number according to your country's rules: see Sayelo in your country.
Ready in 5 minutes: your agent guides you in writing, on WhatsApp or with a form, reads your website, and you listen to its voice before choosing it. Our team then fine-tunes the settings with you. Numbers and telephony are provided by a partner operator registered with ARCEP (the French telecoms regulator). How it works →
Comparison
Voicemail, call answering service or Sayelo?
| Voicemail | Call answering service | Sayelo | |
|---|---|---|---|
| Available 24/7 | Passive | Extended hours | Round the clock |
| Immediate answer | — | Queue | Yes |
| Warning signs referred to the emergency services | No, message listened to later | Depends on the script | Yes, with your list |
| Pregnancy, antenatal classes and rehabilitation in separate slots | No | Sometimes | Yes, according to your rules |
| Address checked for a home visit | No | Rarely | Yes, within your area |
| Summary & transcript | No | Varies | Yes |
| Cost | Low, ineffective | High | Fixed, from €39/month excl. VAT |
Pricing
Clear pricing, from €39/month excl. VAT.
14-day free trial. No fixed-term commitment: cancel at any time, with 30 days' notice. Minutes, SMS and the number of agents depend on the plan: see pricing and plan details →
Frequently asked questions
Questions from midwives.
Does the agent give advice about pregnancy?
No, never. A question about a symptom, a medicine, breastfeeding or diet during pregnancy is noted and passed on to the midwife. If the question describes one of the warning signs on your list, the agent refers the caller to the emergency services, without trying to assess the situation.
How does it spot a warning sign?
With the list you write, for example bleeding, loss of fluid, frequent contractions before term, a baby moving less, or fever after the birth. As soon as the caller describes one of them, it refers her immediately to the emergency services, without offering an appointment instead.
What information does it ask patients for?
Only what the appointment strictly needs: name, number, type of consultation, address for a home visit, and the due date only if you need it. It asks no medical questions on its own initiative. Call data is hosted in France, with an HDS-certified host. Security and GDPR →
Does it handle group antenatal classes?
It signs the mother-to-be up for the group dates you've opened in your calendar, or notes the request and passes it on to you if you put the groups together yourself. It gives the topics and venues you've provided, without promising a place it can't see.
Can it schedule a course of rehabilitation sessions?
Yes. It offers the slots for the course in your calendar, for the length you've set, confirms each session by SMS and sends a reminder the day before. If the patient needs to move one, it does so and makes the slot available again.
Does it answer patients who speak another language?
Yes. Nearly 100 languages are included in all plans, to be turned on for your agent with the “Multilingual agent” option: it then switches to the patient's language from her very first words, and switches back to its usual language if she does. You always get a summary of the call, whatever language was spoken, and the transcript can be translated in one click.
Does the patient know she's talking to an AI?
Yes, the agent says so in its very first sentence. A mother-to-be wants a reliable slot and the certainty that her call is being taken seriously. She gets both, and you stay with the patient in front of you.
Updated on 21 October 2026.
Other industries
Sayelo for other industries.
- the AI voice agent for GP practices: Same-day and scheduled appointments booked, repeat prescriptions noted, warning signs referred to the emergency services: the agent holds the line.
- organising home nursing rounds by phone: Round area checked, care visits scheduled at the right time, prescriptions and hospital discharges noted, emergencies referred to the emergency services: the agent answers while you're driving.
- AI phone answering for osteopaths: Slots for infants, pregnant women and athletes respected, appointments confirmed with reminders: the agent answers during the session.
Guides: AI receptionist: the complete guide · Announcing the AI to callers: ready-to-use phrases · HDS: health data hosting explained · Confirmation SMS and no-shows
AI receptionist: all industries · Security and GDPR · AI virtual receptionist · AI answering service with appointment booking
Hear it answer
before you decide.
The agent calls you back on your mobile and plays the receptionist for a midwifery practice. Three minutes, free, no bank card needed.