AI receptionist for osteopaths: your sessions are no longer interrupted by the phone.
Sayelo, the AI voice agent and AI receptionist for osteopaths, answers 24/7. Slots for babies, pregnant women and athletes respected, appointments confirmed with reminders: the agent answers during the session. From €39 excl. VAT/month, 14-day free trial, no set-up fees.
An osteopathy session lasts forty-five minutes, hands on the patient, and the phone rings three times in that time. Sayelo answers, offers the slots that suit the reason and the type of patient (babies, pregnant women, athletes), confirms by SMS and sends a reminder the day before. The AI introduces itself as such as soon as it answers and leaves every medical question to the practitioner.
from €39 excl. VAT/month afterwards · no commitment · the AI announces itself on every call
An osteopath works in long sessions, hands on the patient, often alone in the practice. The phone rings during every session: lumbago that can't wait, a baby to be seen on Wednesday, an athlete who wants a slot after work. With no answer, the patient calls another practice.
Sayelo's AI receptionist answers during your sessions. It introduces itself as an AI assistant, identifies the patient group and the reason as the patient describes it, offers the slots you dedicate to each group in each practitioner's calendar, gives your fee without promising anything about reimbursement, confirms by SMS and sends a reminder the day before. It never gives medical advice and refers warning signs to the emergency services. Recordings, transcripts and records stay in France, with an HDS-certified host.
Day to day
What osteopaths face on the phone.
Forty-five minutes without picking up
A session can't be interrupted, yet the phone rings several times an hour. The patient looking for an appointment for lumbago calls the practice next door before the session is over.
The same questions about fees and insurance
How much does a session cost, is it covered, do I need a prescription: simple questions that come up on every call, and that deserve a clear, accurate answer with no promises.
Patient groups with their own slots
Babies on Wednesday mornings, athletes at the end of the day, pregnant women with more time: a schedule that makes sense to you, and that voicemail can't follow.
Forgotten appointments
A missed session means forty-five minutes with an empty treatment room. A reminder the day before reduces forgotten appointments, provided someone sends it.
How much are your missed calls costing you? Work it out in one minute with the calculator.
What the agent does
What your AI receptionist does for an osteopathy practice.
Books according to the reason and the patient group
Baby, pregnant woman, athlete, adult in acute pain: the agent offers the slots you dedicate to each group, for the length you set, and holds the chosen one in your calendar.
States your fee, without promising anything more
It gives the session price you have set up and explains that reimbursement depends on the patient's health insurance, without promising an amount. For anything else, it refers the caller to the practitioner.
Confirms and sends a reminder the day before
Instant confirmation SMS with the address and instructions, automatic reminder the day before: fewer missed sessions, fewer empty slots.
Moves and cancels cleanly
A session to move, something comes up: the agent updates the calendar, frees up the slot and reminds the caller of your cancellation policy, if you have one.
Never gives medical advice
A question about pain, a contraindication or ongoing treatment: the agent takes a message for the osteopath. With serious signs, such as chest pain, difficulty breathing or sudden loss of strength, it directs the caller to the emergency services.
Recognises your patients and your practitioners
Regular or new patient, usual practitioner in a multi-practitioner practice, per-contact instructions: the agent personalises the welcome and books the appointment with the right person.
Emergencies
Emergencies: what gets transferred, and when.
- Chest pain, difficulty breathing, sudden loss of strength or feeling, violent trauma: immediate referral to the emergency services, never an appointment
- Acute pain with no warning signs, locked back, stiff neck: earliest appointment in the slots you set aside
- Baby, pregnant woman, athlete: dedicated slots and adjusted length
- Question about a contraindication, a treatment, persistent pain: message to the practitioner, no answer from the agent
- Request for a certificate or an invoice: message to the practice
You choose when the agent transfers a call to you, for example between two sessions, and when it takes a message. A doctor referring a patient to you or a midwife recognised by their number gets priority, if you have specified this in their contact instructions.
Each transfer number can be offered only at certain times, in your country's time zone: an on-call line in the evening and at weekends then takes priority over the usual number. Outside these times, the agent takes a message and sends it to you. The transfer is direct: if nobody answers, the caller reaches the voicemail of the transfer number.
Step by step
A typical call, from the first ring to the summary.
The ring
The agent answers during the session and introduces itself as the practice's AI assistant.
The reason and the patient group
It asks who the appointment is for (baby, adult, pregnant woman, athlete) and the reason as the patient describes it, without interpreting it.
The dedicated slot
It offers the slots you set aside for this group, read from the practitioner's calendar, and holds the chosen one.
The fee
It states the session price you have set up, and refers the patient to their health insurer for reimbursement.
The SMS
The patient receives the confirmation with the address and your instructions (health record book, comfortable clothing), then a reminder the day before.
The summary
After the call, an email to the practice with the summary, the appointment booked, the questions left for the practitioner and the full transcript.
Calendar and tools
Your appointments in your calendar, your calls in your tools.
Sessions go into each practitioner's calendar (Google Calendar, Microsoft 365 or Cal.com), in their dedicated slots for each patient group, with a lock against double bookings. Hosting in France, by an HDS-certified host, for recordings and transcripts alike; your practice software receives every call by webhook if you wish.
- Your calendar read live, in Google Calendar, Microsoft 365 or Cal.com: real slots, double-booking lock, confirmation and SMS reminder the day before
- SMS sent during the call, with the caller's consent: address, booking link, instructions you've prepared
- Email summary after every call, full transcript, and webhooks to your business software
Sellsy and monday.com connected natively, all your other tools via outbound webhooks. All integrations →
Number and setup
Your number, your setup.
You keep your current number by forwarding it to your agent's number. Your agent also receives a number according to your country's rules: see Sayelo in your country.
Ready in 5 minutes: your agent guides you in writing, on WhatsApp or with a form, reads your website, and you listen to its voice before choosing it. Our team then fine-tunes the settings with you. Numbers and telephony are provided by a partner operator registered with ARCEP (the French telecoms regulator). How it works →
Comparison
Voicemail, call answering service or Sayelo?
| Voicemail | Call answering service | Sayelo | |
|---|---|---|---|
| Available 24/7 | Passive | Extended hours | Round the clock |
| Immediate answer | — | Queue | Yes |
| Baby and athlete slots respected | No | Depends on the script | Yes, your dedicated slots |
| Fee stated exactly as you set it | No | Sometimes | Yes, yours, as it is |
| SMS reminder the day before | No | Rarely | Yes, automatic |
| Summary & transcript | No | Varies | Yes |
| Cost | Low, ineffective | High | Fixed, from €39/month excl. VAT |
Pricing
Clear pricing, from €39/month excl. VAT.
14-day free trial. No fixed-term commitment: cancel at any time, with 30 days' notice. Minutes, SMS and the number of agents depend on the plan: see pricing and plan details →
Frequently asked questions
Questions from osteopaths.
Can it book baby or athlete slots?
Yes. You set aside slots in your calendar for each patient group, for example babies on Wednesday mornings and athletes at the end of the day, with the right length. The agent identifies the patient group from the first exchange and only offers the matching slots.
What does it say about reimbursement?
It states the session fee you have set up and explains that reimbursement depends on the patient's health insurance, without suggesting an amount or making any promise. For any other question, it refers the caller to the practitioner or to the information you have given it.
What does it do when there's a warning sign?
It immediately directs the caller to the emergency services: chest pain, difficulty breathing, sudden loss of strength or feeling, violent trauma. In that case it doesn't book an appointment and never gives false reassurance. It doesn't interpret any symptom.
Does it handle several osteopaths?
Yes. Each practitioner has their own calendar and dedicated slots, and the agent books the patient with the person requested or with their usual practitioner. Per-contact instructions let you, for example, reserve certain patients for a specific practitioner.
Does it send a reminder the day before?
Yes, automatically, after the SMS confirmation sent at the time of booking. A patient who can no longer come calls; the agent moves the session and frees up the slot.
Will my patients know they're talking to an AI?
Yes, from its very first words, the agent introduces itself as the practice's AI assistant. A patient with back pain wants a quick slot and a clear confirmation: they get it while you finish the session in progress.
Does my current number still work?
Of course. You keep your current number, as you prefer: by forwarding it to your agent or, in France, by porting it, on all plans. A new number is also included from the start of the trial, if you would rather start from scratch. Your patients dial the number they know, and the agent answers.
Updated on 14 October 2026.
Other industries
Sayelo for other industries.
- the AI voice agent for physiotherapy practices: Courses of sessions scheduled, prescription and health insurance card reminders: the agent answers during your sessions.
- taking the pressure off a medical practice's phone line: Same-day consultations and scheduled appointments booked, repeat prescriptions noted, warning signs referred to the emergency services: the agent holds the line.
- phone answering for personal trainers: Initial assessment scheduled, session location handled (home, park or gym), prices and packages stated, reminder the day before; the agent answers while you're coaching.
- the AI voice agent for fitness clubs: Trial sessions scheduled, memberships, opening hours and class timetable explained, cancellations explained according to the procedure; the agent covers the front desk during quiet hours.
Guides: AI receptionist: the complete guide · Forwarding calls from Bouygues Telecom (France) to an AI voice agent · Medical secretary or AI: which to choose? · Confirmation SMS and no-shows
AI receptionist: all industries · Sayelo for medical practices · Security and GDPR · AI virtual receptionist · AI answering service with appointment booking
Hear it answer
before you decide.
The agent calls you back on your mobile and plays the receptionist for an osteopathy practice. Three minutes, free, no bank card needed.