AI receptionist for self-employed nurses: your round carries on, and care visits get scheduled.
Sayelo, the AI voice agent and AI receptionist for self-employed nurses, answers 24/7. Round area checked, care visits scheduled at the right time, prescriptions and hospital discharges noted, emergencies referred to the emergency services: the agent answers while you're driving. From €39 excl. VAT/month, 14-day free trial, no set-up fees.
Behind the wheel between two patients, or in the middle of a dressing at the third, you can't answer. Sayelo answers, checks that the address is within the area of your round, schedules the visit at the right time (early morning for a fasting blood test, at the end of the round for a dressing), notes the prescription and takes requests from hospitals and pharmacies. It announces that it is an AI in its very first sentence and refers emergencies to the emergency services.
from €39 excl. VAT/month afterwards · no commitment · the AI announces itself on every call
A self-employed nurse has neither an office nor a receptionist. They work in patients' homes and in their car, and the phone rings during care. Every request comes with its own constraint (a fasting test early in the morning, an injection at a set time, an address that must be within the area of the round), and every missed call is a patient who calls another practice.
Sayelo's AI receptionist answers during your round. It introduces itself as an AI assistant, asks your questions about warning signs and refers callers to the emergency services as soon as one of them requires it, checks that the address is within your area, schedules each visit at the right time in the right nurse's calendar, notes the prescription, gives priority to hospital discharges and confirms by SMS with your instructions. It never gives an opinion on care or treatment. Call data stays in France, with an HDS-certified host.
Day to day
What self-employed nurses deal with on the phone.
All day in patients' homes or behind the wheel
A self-employed nurse has no office. The phone rings during an injection, a drip, a dressing, or on the road. In the evening, there's a list of numbers to call back, and patients who have found another practice.
Every visit has its time and its area
A blood test is done fasting, early in the morning, an injection at a set time, a dressing at the end of the round. And all of it within a specific area, or you lose an hour in the car for a single patient.
Hospital discharges to schedule quickly
The hospital calls about a patient going home the next day with dressings, injections, a drip. The request has to be taken straight away, with the details of the care, or the next day's round is planned blind.
Prescriptions, renewals and patients' questions
A patient who isn't sure whether their prescription is still valid, a family asking what time you'll come, a pharmacy with a question. Useful calls, which have no place between two patients.
How much are your missed calls costing you? Work it out in one minute with the calculator.
What the agent does
What your AI receptionist does for a nursing practice.
Checks the area of your round
You define your towns and neighbourhoods. The agent checks each address before taking on a visit, and politely redirects requests outside your area to the option you specify.
Schedules each visit at the right time
Fasting blood test in the morning, injection at a set time, dressing, drip, personal care. The agent knows your time slots by type of care and puts the request in the right nurse's calendar, for the length you have set.
Notes the prescription
Prescriber, care prescribed, frequency, duration, date of the prescription as the patient reads it out. It records what you ask it to, without interpreting, and includes it in the summary.
Takes hospital discharges
A hospital ward or a family calls about a discharge. The agent collects the date of return home, the address, the planned care and the contact details, and alerts you as a priority so that you can organise your round.
Handles several nurses on one number
Each nurse has their own calendar and area. The agent books the patient with their usual nurse or with the one covering that neighbourhood, according to your rules, and recognises existing patients.
Refers emergencies to the emergency services
Feeling faint, difficulty breathing, chest pain, heavy bleeding, a fall with no way of getting up: your questions about warning signs trigger an immediate referral to the emergency services. The agent gives no opinion on care or treatment.
Emergencies
Emergencies: what gets transferred, and when.
- Feeling faint, breathing difficulties, chest pain, heavy bleeding, serious fall: immediate referral to the emergency services, never an appointment
- Hospital discharge, care starting the next day: full request taken and priority alert
- Dressing, injection, blood test, drip: slot in the round according to the area and the type of care
- Question about a treatment, a dose or a prescription: message for the nurse, no answer from the agent
- Doctor, pharmacy, hospital, family of an existing patient: specific instructions for each contact
You define the times when the agent transfers a call to you, between two patients for example, and those when it takes a message. Prescribing doctors, pharmacies and hospital wards can be transferred as a priority thanks to the instructions attached to each contact.
Each transfer number can be offered only at certain times, in your country's time zone: an on-call line in the evening and at weekends then takes priority over the usual number. Outside these times, the agent takes a message and sends it to you. The transfer is direct: if nobody answers, the caller reaches the voicemail of the transfer number.
Step by step
A typical call, from the first ring to the summary.
The ring
The agent answers while you're with a patient, and introduces itself as the practice's AI assistant.
Red flags
It asks your questions about warning signs first and refers the caller to the emergency services if one of them requires it.
The care and the address
Type of care, prescription, address. It checks that the address is within the area of your round.
The slot
It suggests the right time for the care (fasting in the morning, at a set time, at the end of the round) in the right nurse's calendar.
The SMS
The patient receives the confirmation with the visit window and your instructions: fasting, documents to have ready.
The summary
After the call, an email to the practice with the summary, the care, the prescription as noted, the hospital discharges to organise and the full transcript.
Calendar and tools
Your appointments in your calendar, your calls in your tools.
Visits go into each nurse's calendar (Google Calendar, Microsoft 365 or Cal.com) in the time slots you set aside by type of care and by area, with a double-booking lock. Hosting is in France with an HDS-certified host, and your rounds software can receive each request by webhook.
- Your calendar read live, in Google Calendar, Microsoft 365 or Cal.com: real slots, double-booking lock, confirmation and SMS reminder the day before
- SMS sent during the call, with the caller's consent: address, booking link, instructions you've prepared
- Email summary after every call, full transcript, and webhooks to your business software
Sellsy and monday.com connected natively, all your other tools via outbound webhooks. All integrations →
Number and setup
Your number, your setup.
You keep your current number by forwarding it to your agent's number. Your agent also receives a number according to your country's rules: see Sayelo in your country.
Ready in 5 minutes: your agent guides you in writing, on WhatsApp or with a form, reads your website, and you listen to its voice before choosing it. Our team then fine-tunes the settings with you. Numbers and telephony are provided by a partner operator registered with ARCEP (the French telecoms regulator). How it works →
Comparison
Voicemail, call answering service or Sayelo?
| Voicemail | Call answering service | Sayelo | |
|---|---|---|---|
| Available 24/7 | Passive | Extended hours | Round the clock |
| Immediate answer | — | Queue | Yes |
| Address checked against the area of the round | No | Rarely | Yes, based on your towns |
| Visit scheduled at the right point in the round | No | Depends on the script | Yes, your time slots by type of care |
| Hospital discharge given priority | Vague message | Yes | Yes, with an immediate alert |
| Summary & transcript | No | Varies | Yes |
| Cost | Low, ineffective | High | Fixed, from €39/month excl. VAT |
Pricing
Clear pricing, from €39/month excl. VAT.
14-day free trial. No fixed-term commitment: cancel at any time, with 30 days' notice. Minutes, SMS and the number of agents depend on the plan: see pricing and plan details →
Frequently asked questions
Questions from self-employed nurses.
Does it check that the address is within the area of my round?
Yes. You give it your towns, neighbourhoods or postcodes, and it checks each address before taking on a visit. For a request outside your area, it explains this politely and redirects the caller to whatever you have planned: a colleague or a directory.
Does it note the prescription?
It records what the patient reads out from the prescription (the prescriber, the care, the frequency, the duration, the date) and passes it on as is in the summary. It doesn't interpret a prescription and answers no questions about a dose or a treatment.
Does it handle hospital discharges?
Yes. Whether it's the hospital ward or the family calling, it collects the discharge date, the address, the planned care, the contact details and the doctor, and alerts you as a priority, by SMS and email, so that the next day's round is ready.
Can several nurses share the same number?
Yes. Each nurse has their own calendar, area and time slots, and the agent books each patient with their usual nurse or with the one covering that neighbourhood, according to your rules. A locum can be added for a given period.
And in an emergency?
The agent asks your questions about warning signs at the very start of the call. Feeling faint, difficulty breathing, chest pain, heavy bleeding or a serious fall trigger an immediate referral to the emergency services, with no appointment and no false reassurance.
Will my patients know they're talking to an AI?
Yes, the agent says so in its very first sentence. A patient waiting for a dressing wants a reliable visit window and someone who has noted their address correctly. They get that, even when you're behind the wheel.
Can I keep the practice's number?
Yes. You keep your current number, as you prefer: by forwarding it to your agent or, in France, by porting it, on all plans. A new number is also included from the start of the trial, if you would rather start from scratch. Either way, the number on your paperwork and care forms always gets answered.
Updated on 14 October 2026.
Other industries
Sayelo for other industries.
- the AI voice agent for GP practices: Same-day and scheduled appointments booked, repeat prescriptions noted, warning signs referred to the emergency services: the agent holds the line.
- scheduling podiatry treatments and assessments by phone: Chiropody treatment or insole assessment, the right duration, your follow-up priorities respected, a reminder the day before: the agent answers while you're with a patient.
- AI receptionist for pharmacies: Opening hours, out-of-hours rota and services given, order and availability requests taken for the team, doctors' prescriptions noted, every health question passed on to the pharmacist.
- the AI voice agent for multidisciplinary health centres: Several specialties and calendars on one number, routing to the right practitioner or reception desk, simultaneous calls handled, warning signs referred to the emergency services.
Guides: AI receptionist: the complete guide
AI receptionist: all industries · Sayelo for medical practices · Security and GDPR · AI virtual receptionist · AI answering service with appointment booking
Hear it answer
before you decide.
The agent calls you back on your mobile and plays the receptionist for a nursing practice. Three minutes, free, no bank card needed.