AI receptionist for cobblers: your customers know when their shoes are ready.
Sayelo, the AI voice agent and AI receptionist for cobblers, answers 24/7. Resoling and heel lead times given, key cutting and engraving services explained, unusual repairs noted, collection time given to the customer. From €39 excl. VAT/month, 14-day free trial, no set-up fees.
A sole being glued in the press, a key in the cutting machine, and the phone ringing about a lead time, a price, or to find out whether the ankle boots are ready. Sayelo answers, replies with your lead times and prices, explains your extra services (key cutting, engraving, business cards, rubber stamps), takes a message for an unusual repair and tells customers when their shoes will be ready for them. It announces that it is an AI in its very first sentence.
from €39 excl. VAT/month afterwards · no commitment · the AI announces itself on every call
A cobbler's shop, especially a multi-service one, gets a huge range of questions (a resoling lead time, a spare car key, an engraving, a watch battery) while the cobbler has both hands on the workbench and a machine running. Customers who have dropped off a pair call back to find out whether it's ready, and every answer interrupts a repair.
Sayelo's AI receptionist answers while the workbench is busy. It introduces itself as an AI assistant, gives your lead times and prices, explains your extra services and their lead times, gives your opening hours and sends the address by SMS, notes unusual repairs for you to assess when the item is dropped off, without promising a price or a result, and gives customers the expected lead time for their shoes; to let them know yourself, you call them from Sayelo with your agent's number (in France for now). Your information is set up once, and the agent sticks to it.
Day to day
What cobblers deal with on the phone.
Hands on the workbench
A sole in the press, a heel to sand, a key to cut. A cobbler works with both hands and a machine running, and the phone rings in the background. The customer who wanted a lead time rarely calls back.
“Is it ready?”, all day long
Customers who have dropped off a pair call back to find out whether it's ready. You have to put the tool down, find the ticket, answer, then pick up where you left off. And the next question comes ten minutes later.
Keys, engraving, stamps and the rest
A multi-service cobbler's gets a huge range of questions: a spare car key, an engraved plate, a company stamp, a watch battery. Each one has its own lead time and price, and voicemail knows none of them.
Repairs that need your expert eye
A sole coming away on a designer shoe, a broken bag fastening, a damaged leather boot. You can't promise a price or a result without seeing the item, and you have to say so without losing the customer.
How much are your missed calls costing you? Work it out in one minute with the calculator.
What the agent does
What your AI receptionist does for a cobbler's shop.
Gives your lead times and prices
Resoling, heels, sole protectors, heel and toe tips, dyeing, stitching, by type of shoe, exactly as you have set them up, with the usual lead time and the drop-off-before-noon rule if you offer it. It sends the price list by SMS when asked.
Explains your extra services
Spare keys, security keys, car keys to order, engraving, rubber stamps, business cards, watch batteries, vehicle registration paperwork. You list what you do, with lead times and prices, and the agent answers without disturbing you.
Says when it's ready
A caller asking whether their pair is ready gets the expected lead time, or a message is passed on to you. To let a customer know yourself, you call them from Sayelo with your agent's number (in France for now), and they know when to come by.
Notes unusual repairs
Bag, belt, damaged boot, designer shoe, sole coming away. The agent notes the item and the problem, explains that you will assess it when it's dropped off, and offers to send a photo via the SMS link if you wish. It promises neither a price nor a result.
Gives your opening hours and address
Opening hours, Monday closing, lunch break, holidays, shopping centre or high street. It answers and sends the address by SMS.
Handles businesses and trade customers
A hotel that has its guests' shoes looked after, a company ordering stamps, a partner locksmith. The agent recognises these contacts and applies your instructions.
Step by step
A typical call, from the first ring to the summary.
The ring
The agent answers while the press is closed, and introduces itself as the shop's AI assistant.
The request
Lead time, price, extra service, pair ready or not, unusual repair. It identifies the question.
The answer
Lead times, prices, services and opening hours exactly as you have set them up, with nothing made up.
The message
For an item to examine or an order, a precise message for you, with a photo by SMS if you wish.
The SMS
With their consent, the customer receives by SMS the price list, address and opening hours you have prepared.
The summary
After the call, an email to the shop with the summary, the messages and the full transcript.
Calendar and tools
Your appointments in your calendar, your calls in your tools.
Your lead times, prices, services and opening hours are set up once. Each call can be sent to your till or management software by webhook, and when a pair is ready, you can call the customer from Sayelo with your agent's number (in France for now). If you take appointments, for orders or trade customers, they go into your calendar: Google Calendar, Microsoft 365 or Cal.com.
- Your calendar read live, in Google Calendar, Microsoft 365 or Cal.com: real slots, double-booking lock, confirmation and SMS reminder the day before
- SMS sent during the call, with the caller's consent: address, booking link, instructions you've prepared
- Email summary after every call, full transcript, and webhooks to your business software
Sellsy and monday.com connected natively, all your other tools via outbound webhooks. All integrations →
Number and setup
Your number, your setup.
You keep your current number by forwarding it to your agent's number. Your agent also receives a number according to your country's rules: see Sayelo in your country.
Ready in 5 minutes: your agent guides you in writing, on WhatsApp or with a form, reads your website, and you listen to its voice before choosing it. Our team then fine-tunes the settings with you. Numbers and telephony are provided by a partner operator registered with ARCEP (the French telecoms regulator). How it works →
Comparison
Voicemail, call answering service or Sayelo?
| Voicemail | Call answering service | Sayelo | |
|---|---|---|---|
| Available 24/7 | Passive | Extended hours | Round the clock |
| Immediate answer | — | Queue | Yes |
| Resoling lead time and price given | No | Depends on the script | Yes, your price list |
| Key cutting and engraving services explained | No | Rarely | Yes, your list |
| Repair lead time given to the customer who calls | No | No | Yes, your lead times |
| Summary & transcript | No | Varies | Yes |
| Cost | Low, ineffective | High | Fixed, from €39/month excl. VAT |
Pricing
Clear pricing, from €39/month excl. VAT.
14-day free trial. No fixed-term commitment: cancel at any time, with 30 days' notice. Minutes, SMS and the number of agents depend on the plan: see pricing and plan details →
Frequently asked questions
Questions from cobblers.
Does it give lead times and prices?
Yes, the ones you have set up by type of repair and shoe, with your usual lead times and the drop-off-before-noon rule if you apply it. It sends the price list by SMS, and leaves any unusual item for you to assess when it's dropped off.
Does it give the status of a repair?
It gives the expected lead time. If your tickets are tracked in monday.com, it can read the status there. Otherwise, it takes the request and sends it to you. When the pair is finished, you can let the customer know with a call made from Sayelo, with your agent's number (in France for now).
Does it explain extra services such as keys and engraving?
Yes. You list your services (spare keys, security keys, car keys to order, engraving, stamps, business cards, batteries) with their lead times and prices, and the agent answers precisely. For a special key, it notes the request and passes it on to you.
Does it give opening hours?
Yes: opening hours, closing days, lunch break and holidays, and it sends the address by SMS. You update your hours once, before the holidays for example, and the agent follows.
Does it take a message when you're not there?
Yes, at any time. A precise message with the name, number, request and, if you wish, a photo received via the link sent by SMS. You find it by email and in your account, with the transcript.
Will my clients know they're talking to an AI?
Yes, the agent says so in its very first sentence. A customer wants a lead time, a price and your opening hours. They get them in thirty seconds, while you keep the shoe under the press.
Can I keep the shop's number?
Yes. You keep your current number, as you prefer: by forwarding it to your agent or, in France, by porting it, on all plans. A new number is also included from the start of the trial, if you would rather start from scratch. Either way, the number on your shop window and your tickets always gets answered.
Updated on 25 October 2026.
Other industries
Sayelo for other industries.
- answering a dry cleaner's questions on turnaround and prices: Opening hours, turnaround times and prices given, special requests noted, wedding dresses, leather, curtains, alterations scheduled, collection date given.
- AI phone answering for locksmiths: Locked out, lost keys, break-in: the agent reassures the caller, states your actual charges and alerts the on-call technician.
- the AI voice agent for repair shops: Price by model given from your price list, drop-off booked, repair status given, warranty and trade-in explained: the agent answers while you're micro-soldering.
Hear it answer
before you decide.
The agent calls you back on your mobile and plays the receptionist for a cobbler's shop. Three minutes, free, no bank card needed.