AI receptionist for beauty salons: every treatment room fills up, even during treatments.
Sayelo, the AI voice agent and AI receptionist for beauty salons, answers 24/7. Several treatment rooms and therapists, gift vouchers, packages: the agent books the right treatment in the right place and sends a reminder the day before. From €39 excl. VAT/month, 14-day free trial, no set-up fees.
Three treatment rooms, four therapists, packages, gift vouchers, and a receptionist who is also giving a treatment when the phone rings. Sayelo answers, books the right treatment with the right therapist for the right length of time, notes the gift voucher number, applies your cancellation policy and sends a reminder the day before. The AI announces itself in its very first sentence.
from €39 excl. VAT/month afterwards · no commitment · the AI announces itself on every call
A beauty salon means several treatment rooms, several therapists with different skills, treatments lasting from twenty minutes to two hours, gift vouchers and packages. And a front desk that is busy giving a treatment when the phone rings. Every call missed in the run-up to Christmas is a treatment room left empty.
Sayelo's AI receptionist answers during treatments. It introduces itself as an AI assistant, identifies the treatment and its length, offers the slots when a trained therapist and a treatment room are free, notes the gift voucher number or the package, applies your cancellation policy, confirms by SMS and sends a reminder the day before. It answers questions about prices and preparation, recognises your regulars, and flags requests waiting for a slot. You stay in control of durations, skills and rules; the agent sticks to them.
Day to day
What beauty salons face on the phone.
Reception is in a treatment room when the phone rings
In a salon, the person on reception also gives treatments. During a wax or a massage, the phone rings unanswered, and the client who wanted to book a facial for Saturday books it elsewhere.
A schedule with several dimensions
A free treatment room isn't enough: you need the right therapist, trained in that treatment, for the right length of time, with preparation time. A voicemail message doesn't book that appointment: someone has to call back.
Gift vouchers and packages
“I've got a gift voucher for a massage”, “I have two sessions left on my course”: frequent calls that mean finding a number, an expiry date, a balance, and offering the right treatment.
The pre-Christmas rush and late cancellations
Before Christmas and Mother's Day, the line is jammed. The rest of the year, last-minute cancellations leave empty treatment rooms that nobody has time to fill.
How much are your missed calls costing you? Work it out in one minute with the calculator.
What the agent does
What your AI receptionist does for a beauty salon.
Books the right treatment with the right therapist
Waxing, facials, massages, manicures: each treatment has its own length and its trained therapists. The agent only offers slots when both the therapist and the treatment room are free, read from your calendars.
Takes gift vouchers and packages into account
It notes the gift voucher number or the current package, books the matching treatment and passes the information on to the salon, which checks validity and balance at reception. It never makes up an amount or an expiry date.
Confirms and sends a reminder the day before
Instant confirmation SMS with the address and your instructions, automatic reminder the day before: treatment rooms stay full and fewer clients forget.
Applies your cancellation policy
Rescheduling, late cancellation, lateness: the agent reminds clients of your rules exactly as you have worded them, updates the calendar and frees up the slot for another client.
Answers questions about the salon
Prices, length of a treatment, preparation before waxing, products used, parking: it answers with your information and can send your treatment menu by SMS during the call.
Recognises your regulars
A regular client is recognised, their favourite therapist offered first and their recent treatments picked up. Your instructions for each contact apply on every call.
Step by step
A typical call, from the first ring to the summary.
The ring
The agent answers during treatments and introduces itself as the salon's AI assistant.
The treatment
It identifies the treatment and its length, and checks whether a gift voucher or a package is involved.
The therapist and the treatment room
It offers the slots when the therapist trained in that treatment and a treatment room are both available, read from your calendars.
The name and number
It notes the name, recognises a regular, and confirms the mobile number for the SMS.
The SMS
The client receives the confirmation with the day, time, therapist, address and your instructions, then a reminder the day before.
The summary
After the call, an email to the salon with the summary, the bookings, the gift vouchers to check and the full transcript.
Calendar and tools
Your appointments in your calendar, your calls in your tools.
One calendar per therapist or per treatment room, in Google Calendar, Microsoft 365 or Cal.com, read live with a lock against double bookings: the appointment appears with the treatment, the length and the room. Your salon or till software can receive every call by webhook, and the gift vouchers noted by the agent are checked at reception.
- Your calendar read live, in Google Calendar, Microsoft 365 or Cal.com: real slots, double-booking lock, confirmation and SMS reminder the day before
- SMS sent during the call, with the caller's consent: address, booking link, instructions you've prepared
- Email summary after every call, full transcript, and webhooks to your business software
Sellsy and monday.com connected natively, all your other tools via outbound webhooks. All integrations →
Number and setup
Your number, your setup.
You keep your current number by forwarding it to your agent's number. Your agent also receives a number according to your country's rules: see Sayelo in your country.
Ready in 5 minutes: your agent guides you in writing, on WhatsApp or with a form, reads your website, and you listen to its voice before choosing it. Our team then fine-tunes the settings with you. Numbers and telephony are provided by a partner operator registered with ARCEP (the French telecoms regulator). How it works →
Comparison
Voicemail, call answering service or Sayelo?
| Voicemail | Call answering service | Sayelo | |
|---|---|---|---|
| Available 24/7 | Passive | Extended hours | Round the clock |
| Immediate answer | — | Queue | Yes |
| Therapist and treatment room availability checked | No | Yes, after a callback | Yes, live |
| Gift voucher noted and matching treatment booked | No | Depends on the script | Yes, checked at reception |
| Cancellation policy explained | No | Sometimes | Yes, your rules |
| Summary & transcript | No | Varies | Yes |
| Cost | Low, ineffective | High | Fixed, from €39/month excl. VAT |
Pricing
Clear pricing, from €39/month excl. VAT.
14-day free trial. No fixed-term commitment: cancel at any time, with 30 days' notice. Minutes, SMS and the number of agents depend on the plan: see pricing and plan details →
Frequently asked questions
Questions from beauty salons.
Can it handle several therapists and treatment rooms?
Yes. Each therapist has their own calendar, and you specify which treatments they offer and which treatment room is needed. The agent only offers slots when both are free, and holds the chosen slot to avoid double bookings.
Can it handle gift vouchers?
It notes the voucher number, books the matching treatment and passes the information on to the salon. Validity and balance are checked at reception: the agent never states an amount or a date it doesn't know.
Does it apply my cancellation policy?
Yes, exactly as you have worded it: notice period, deposit, lateness. It explains it when booking and whenever an appointment is moved or cancelled, updates the calendar and frees up the slot.
Does it know how long each treatment takes?
Yes, you set the length of each treatment and the preparation time between two clients. The agent books exactly that time, so the treatment room schedule stays realistic.
Can it offer a waiting list?
When no slot suits, it offers the next available one and notes the client's request. The request appears in “Activity” → “Calls”, with the “To do” filter, so you can call the client back as soon as a cancellation frees up a treatment room.
Will my clients know they're talking to an AI?
Yes, the agent says so in its very first sentence. A client wants to book the right treatment with their therapist, at a time that suits them, and receive a confirmation: that's what they get, even during the pre-Christmas rush.
Can I keep the salon's number?
Yes. You keep your current number, as you prefer: by forwarding it to your agent or, in France, by porting it, on all plans. A new number is also included from the start of the trial, if you would rather start from scratch. Either way, the number on your shopfront always gets answered, even when the whole team is busy in the treatment rooms.
Updated on 25 October 2026.
Other industries
Sayelo for other industries.
- organising mobile beauty rounds by phone: Travel area checked, travel fees stated, appointments grouped by area and by day, reminder the day before; the agent answers while you're at a client's home.
- AI phone answering for hair salons: Cut, colour, balayage: the agent books the right slot with the right stylist and sends a reminder the day before.
- the AI voice agent for barbershops: Cut, beard or both, with the right barber and for the right length of time, waiting times explained to walk-ins: the agent answers while you shave.
- answering hotel calls in several languages: Booking requests noted and passed to reception, practical questions answered, in the guest's language, day and night.
- phone answering for tattoo studios: Project noted, size, placement and style, consultation booked with the right artist, references received via the SMS link, deposit and cancellation policy explained; the agent answers during the session.
Guides: AI receptionist: the complete guide · Booking appointments by phone: best practice
AI receptionist: all industries · AI answering service with appointment booking
Hear it answer
before you decide.
The agent calls you back on your mobile and plays the receptionist for a beauty salon. Three minutes, free, no bank card needed.