🎙️ New · Talk

Talk to your agent as you would to a colleague.

In Sayelo, the “Talk” screen is a chat thread with your AI voice agent. You talk to it in 3 ways: in writing, by dictation or in a voice conversation. It gives you an update on your calls and sets its own opening hours, closures, greeting and transfers. Sensitive actions wait for your approval.

No more hunting for the right screen: tell it what you want, it does it, and it shows you what it has changed.

✓ Writing, dictation or voice✓ Computer, phone, WhatsApp✓ Every change visible
Talk · ChloéReady to answer you
Voice noteWe're closed from 24 to 26 December, let customers know.
10:34 WhatsApp
Exceptional closure added: from 24 to 26 December
ViewUndo
Noted. From 24 to 26 December, I'll tell callers that the bakery is closed and reopens on the morning of the 27th.
10:35 WhatsApp
Who called this morning?
Five calls this morning:
  • Paul Durand booked a collection on Saturday at 11:30.
  • Sophie Leroy wants a call back about a tasting.

Three ways

Write, dictate, or talk to it.

The app opens on “Talk”. Next to it, “Dashboard” keeps the usual screens. And from any screen, the “Ask for a setting change…” bar lets you write to it.

✍️

Write

“Write to…”: a message, as you would send to a colleague. It answers in a few lines and makes the change.

🎤

Dictate

The microphone, “Dictate a message”: your words appear live in the field. Nothing is sent before “Send”: you reread, you correct, then you send. Up to 2 minutes per dictation, handy between two customers.

🔊

“Voice conversation”

A conversation out loud with your agent's voice, as on the phone. You can interrupt it, and it hangs up on its own when you say goodbye.

What it does

It answers you, and makes the changes itself.

“Who called this morning?”

Ask it what happened today, who called, what needs action, your appointments, your statistics or what it knows about a contact. It answers in a few sentences, with names.

  • “What happened today?”
  • “Who called this morning?”
  • “We're closed from 24 to 26 December”
Talk · ChloéReady to answer you
What happened today?
Seven calls today:
  • one needs action: Sophie Leroy wants a call back about a tasting;
  • one appointment booked: Paul Durand, tomorrow at 15:30, for an order collection.
View activity
What do you know about Paul Durand?
Customer of Durand & Fils. He often orders two strawberry tarts for Saturday, collected around midday.
Talk · ChloéReady to answer you
Close on Mondays.
Opening hours changed: closed on Mondays
ViewUndo
Cancel Paul Durand's appointment tomorrow.
To confirm Cancel Paul Durand's appointment, tomorrow at 15:30 (order collection)
ConfirmUndo

Ask, it takes care of it.

Opening hours, closures, greeting message, instructions, voice, transfers, knowledge, SMS, notifications, appointments, numbers: you ask, it makes the change. Every change appears in the thread, with “View” to open the relevant screen and “Undo” when it can be reversed.

  • “Close on Mondays”
  • “Change my greeting message”
  • “If a customer asks for gluten-free cakes, tell them we make them to order”
🔒

Sensitive actions wait for your approval

Deleting, booking an appointment, requesting number porting, sending something to a third party: a “To confirm” card appears, with “Confirm” and “Cancel”. Nothing is done before that.

🖐️

What remains an on-screen action

Connecting a calendar or a CRM, paying, turning on two-factor authentication, activating outbound calls, listening to a recording: these actions are done in the dashboard.

It learns

An unanswered question? It puts it to you.

One sentence from you, and it knows.

When callers ask a question it couldn't answer, your agent puts it to you in “Talk”. You answer in one sentence, in writing or by voice: it will know how to answer next time.

  • The answer goes into “What it knows” → “Knowledge”
  • Nothing is learnt without your answer
Talk · ChloéReady to answer you
Today
Three callers asked this week whether you make gluten-free cakes. I didn't have the answer: what should I tell them?
DictatedYes, we make them to order, 48 hours in advance.
Knowledge added: gluten-free cakes to order (48 h)
View
Saved. From now on, I'll answer callers who ask about it directly.

One thread, everywhere: the same thread on your computer, phone and WhatsApp. Messages from WhatsApp are marked “WhatsApp” and kept for 30 days. Manage your AI voice agent from WhatsApp →

From day one

Setup guided by your agent.

Talk · ChloéReady to answer you

Your agent Chloé has been created 🎉 Its number: 01 84 21 64 68. It is answering calls from now on.

Shall we set up the rest together? One topic at a time, and you can skip whenever you like.

Guided settings · 2/9 Setting 2/9: Opening hours

Without opening hours, your agent answers 24/7. With them, it knows when you are open and, outside those hours, it plays a message, hangs up or transfers the call.

Let's goLaterSee all

It asks the questions, you approve.

Once your account is created, your agent can lead the setup, in writing in the app or on WhatsApp. It asks its questions one at a time, reads your website to write your business profile, and lets you listen to the voices before you choose. Then it offers you “Guided settings”, one topic at a time: “Let's go”, “Later” or “See all”.

  • Nothing is confirmed without your action or your “yes”
  • The form is still available, if you prefer
  • Ready in 5 minutes

Frequently asked questions

Talking to your agent in practice.

Does my agent know it's talking to me, and not to a customer?

Yes. In “Talk”, your agent knows it is speaking to its employer: it answers your questions about your business and makes the changes you ask for. On the phone, it remains your callers' receptionist.

Can everything be set up by talking to it?

Almost. A few actions still have to be done on screen: connecting a calendar or a CRM, paying, turning on two-factor authentication, activating outbound calls, listening to a recording.

Can I reverse a change it has made?

Yes, when it is reversible: every change appears in the thread with “Undo”. And “View” opens the relevant screen so you can check.

What does it do before a sensitive action?

It waits for your approval. To delete, book an appointment, request number porting or send something to a third party, a “To confirm” card appears, with “Confirm” and “Cancel”.

Does dictation send my message straight away?

No. When you dictate with the microphone in the input field, your words appear live in the field, and nothing is sent before “Send”: you reread, correct if needed, then send. A dictation lasts 2 minutes at most. This is different from the “Voice conversation”, which is a conversation out loud with your agent.

Does the voice conversation use my agent's voice?

Yes. You talk out loud with the voice you chose for it, as on the phone. You can interrupt it, and it hangs up on its own when you say goodbye. Its use is limited each day.

What is the difference between “Talk” and “Test call”?

“Test call” puts you in a caller's shoes: you hear your agent as your customers will, and nothing is recorded or billed. “Talk” is your working thread with it: you ask it how your calls are going and you get it to change its settings.

Tell it,
it takes care of it.

Create your account, let your agent guide you, then talk to it as you would to a colleague. 14-day free trial.

Try free for 14 days →