📞 New · Outbound calls

Call your customers with your agent's number.

With Sayelo, you call your customers from your computer or your phone, with your AI voice agent's number. They can call you back on it: your agent answers. Only in France for now: French landlines (01 to 05) and mobiles (06, 07), on all paid plans. You do the talking, not the AI.

No more calling a customer back from your personal mobile. You call them with the number they already know: your agent's.

✓ Your agent's number✓ Computer, phone, installed app✓ Solo included
Outbound callsChloé's number
KeypadRecentContacts
06 22 33 44 55

Call with the number: 01 84 21 64 68 (Chloé)

Call

How calling works

Your business number, for making calls too.

In the browser or the installed app, with your computer's or your phone's microphone.

Type a number, call.

Type a number or a contact's name in the bottom bar: the “Call 06…” chip appears. Or tap the round “Call” button to open the dialler, with “Keypad”, “Recent” and “Contacts”.

  • “Call back” from a call record
  • “Call” from a contact record
  • The displayed number is shown before each call
Outbound callsChloé's number
Five calls this morning. Sophie Leroy wants a call back about a tasting: 06 22 33 44 55.
Call 06 22 33 44 55

Type a number or a contact's name in the bottom bar: the “Call” chip appears.

Outbound callsChloé's number
06 22 33 44 55
1:43
MuteKeypadHang up
Minimise

You do the talking. The call is neither recorded nor transcribed.

During the call, you stay in control.

“Mute”, “Keypad”, “Hang up”: the essentials, nothing more. You are the one talking to your customer; your agent does not step in.

  • No recording and no transcription
  • A “Note” to add to the call, if you wish
  • Your outbound calls in “Activity”, “Outbound” label, “Outbound” filter

Minimise, keep working.

“Minimise” gives you the app back during the call: you can check activity, a contact record or an appointment. A badge keeps the call in progress at the top of the screen, with the microphone and the hang-up button.

Outbound callsChloé's number
06 22 33 44 551:44
Activity · TodayReachable
7calls
14minutes
1in progress

During the call, “Minimise” lets you navigate: the badge keeps the call at the top of the screen.

The displayed number

The number your customers see.

Your agent's number, or yours once ported.

The people you call see your agent's number: your Sayelo number, or your original number if you have ported it to Sayelo. They can call you back on that same number, where your agent answers.

  • With simple call forwarding, the displayed number remains your agent's Sayelo number
  • Porting from the Solo plan, with your line's RIO code (obtained by calling 3179 from that line)
  • The Sayelo team takes care of it, within a few working days
Account · Numbers
Sayelo number01 84 21 64 68

Chloé answers on this number.

Copy
Keep your current number

Forward your line to your Sayelo number, then register it here so that your agent recognises these calls.

04 72 00 00 00Shop · registered line
Transfer your number to Sayelo (France)

In France only: your number leaves your operator and becomes your agent's number. With your RIO code, obtained by calling 3179.

ReceivedIn progressCompleted

Activation

Activate outbound calls.

Outbound calls
Activate outbound calls

Call your customers from Sayelo, with your agent's number. Six conditions to meet:

1. Paid planPro plan
2. Account billed by SayeloSubscription paid to Sayelo.
3. SIRET verifiedChecked against the register at the time of activation.
4. Emergency address12 rue des Lilas, 69003 Lyon
5. Telecom termsRead and accepted.
6. Displayed number01 84 21 64 68 (Chloé)
Activate outbound calls

Request received. We are finalising the activation of your line.

Six conditions, then our team approves.

In the app, the “Activate outbound calls” window guides you. Once everything is filled in, our team checks your emergency address and finalises the activation of your line: it isn't instant.

  • “Paid plan” and “Account billed by Sayelo”
  • “SIRET verified” and “Emergency address”
  • “Telecom terms” and “Displayed number”

Destinations: French landlines (01 to 05) and mobiles (06, 07), as well as emergency numbers. International, overseas, 08 and 09 numbers cannot be reached by outbound call.

The cost

Taken from your plan's minutes.

Outbound calls are available on all paid plans, Solo included. See the plans.

⏱️

Deducted from your minutes

The minutes of your outbound calls are deducted from your plan, at the rate shown in the app.

🆓

No answer, no deduction

Unanswered calls and emergency calls are not deducted.

🛡️

Your agent stays reachable

A reserve of minutes is kept so that your agent keeps receiving your calls.

The rules

You make the calls. The AI answers them.

Your AI agent does not call your customers for you: it answers those who call you. Outbound calls are for calling a customer back, confirming a detail, letting someone know you are running late. Sayelo is not designed for automated cold calling or mass calling campaigns.

Frequently asked questions

Outbound calls in practice.

Can my AI agent call my customers for me?

No. During an outbound call, you do the talking, and the agent does not step in. It does not make calls on its own, and Sayelo is not designed for mass calling campaigns.

Do I need a special phone to call from Sayelo?

No. You call from the browser on your computer or phone, or from the installed app, with the device's microphone.

How long does it take to activate outbound calls?

It isn't immediate. After your request, our team checks your emergency address, then finalises the activation of your line. In the meantime, the app shows “Request received”.

Which numbers can I call?

French landlines (01 to 05) and mobiles (06, 07), as well as emergency numbers. International, overseas, 08 and 09 numbers cannot be reached by outbound call.

Are my outbound calls recorded?

No: they are neither recorded nor transcribed. You can add a “Note” to the call, which appears in “Activity” with the “Outbound” label.

Is there a daily limit on outbound calls?

A daily limit may apply. The dialler shows you how many calls you have left today.

One number,
to answer and to call.

Your agent answers for you, and you call your customers back with its number. 14-day free trial; outbound calls are then activated on a paid plan (in France for now).

Try free for 14 days →