AI receptionist for landscape gardeners: spring quote requests no longer ring unanswered.
Sayelo, the AI voice agent and AI receptionist for landscape gardeners, answers 24/7. New design or maintenance told apart, area, slope and access noted, quote visit booked, contract customers recognised: peak season no longer rings unanswered. From €39 excl. VAT/month, 14-day free trial, no set-up fees.
When the first fine days arrive, everyone thinks about their garden at the same time. You're in the middle of planting, the brushcutter is running, and the phone is vibrating in the back of the van. Sayelo answers, tells a new garden design apart from routine maintenance, notes the area, the slope, access for equipment and the preferred period, then books the quote visit in your calendar. The AI announces itself in its very first sentence.
from €39 excl. VAT/month afterwards · no commitment · the AI announces itself on every call
A landscape gardener spends their days outdoors, on noisy sites, and their line rings loudest when they have the least time: when the fine weather returns. Requests mix everything up (a garden to create, a hedge to trim, a fallen tree), and each one is waiting for an answer before the customer calls someone else. The guide to seasonal peaks describes this phenomenon, and the one for tradespeople shows how to stop leaving these calls unanswered.
Sayelo's AI receptionist answers while you're on site, backing up your team, never replacing it. It announces itself as an AI, separates new designs from maintenance, asks the questions that qualify a request (area, slope, access, trees, timing) and books the quote visit in your calendar. Quotes, plans and prices remain yours. Compared with voicemail or a call answering service, the difference shows in the record you receive after every call. The same logic works for builders as well as for painters and decorators.
Day to day
What landscape gardeners face on the phone.
Peak season arrives all at once
As soon as the weather turns milder, requests for new gardens, mowing, pruning and clear-ups all come in together, just when your teams are already busy on site. An unanswered call means a garden handed to a competitor, often for several seasons of maintenance.
Creating a garden or maintaining one: two requests on a single line
A complete project with planting, a path and irrigation isn't handled like regular mowing. One needs a visit, a plan and a quote; the other a scheduled visit and a known price, and the customer doesn't always know which category they're in.
Quote visits to squeeze in between jobs
To price a landscaping job, you need to see the site, the slope, the type of soil and the width of the gate to get the mini digger through. These visits are fitted in at the end of the day or on Saturdays, and someone has to organise them while your hands are in the soil.
The machines drown out the ringing
Ride-on mower, leaf blower, hedge trimmer, wood chipper: on a grounds maintenance job, nobody hears the phone. In the evening, the voicemail messages are incomplete, and calling everyone back takes the whole evening.
How much are your missed calls costing you? Work it out in one minute with the calculator.
What the agent does
What your AI receptionist does for a landscape gardener.
Separates new designs from maintenance
The agent asks straight away whether the customer wants to create or redo a garden, or have the existing one maintained: mowing, hedge trimming, weeding, leaf clearance, tree pruning. A project goes to a quote visit; maintenance follows the rules you have set.
Notes what's needed to price the job
Approximate area, flat or sloping ground, access for the mini digger or the trailer, trees to fell or keep, existing irrigation, budget in mind, preferred period. You arrive on site with a project sheet, not a blank page.
Schedules quote visits
In the time slots you set aside for visits, often at the end of the day or on Saturday mornings, with the address and confirmation that the customer will be there. One SMS confirms the visit, another reminds the customer the day before, and a cancellation frees up the slot.
Gets photos of the site sent in
With the customer's consent, it texts the link you have prepared for receiving photos of the garden, the gate and the trees concerned. You can judge the slope and the access before you set off.
Looks after maintenance contract customers
A contract customer who wants to move a visit, add a pruning job or report a damaged hedge is recognised by their number. The agent applies the instruction attached to that contact: message to the team leader or direct transfer.
Gives your seasonal lead times, without making any up
You specify your start dates according to the time of year, and the services you don't offer. The agent states them as they are and never promises a planting date you haven't given.
Emergencies
Emergencies: what gets transferred, and when.
- Tree or large branch fallen on a house, a car, the road or a power line: instruction not to go near it and to call the emergency services if there's any danger, then immediate transfer
- Job under way, machinery stuck, delivery of soil or plants, punctured irrigation pipe: transfer to the team leader according to your time slots
- Maintenance contract customer: visit moved or service added, noted and passed on according to their instructions
- New design or landscaping project: qualification, then a quote visit
- Question about a maintenance price: answer with the information you have provided, or a message
You choose who receives what: the team leader for jobs under way, your mobile for a tree brought down by a gust of wind, the office for quotes. The agent never prices a landscaping job over the phone and only quotes the maintenance prices you have given it.
Each transfer number can be offered only at certain times, in your country's time zone: an on-call line in the evening and at weekends then takes priority over the usual number. Outside these times, the agent takes a message and sends it to you. The transfer is direct: if nobody answers, the caller reaches the voicemail of the transfer number.
Step by step
A typical call, from the first ring to the summary.
Picking up
The agent answers while the mower is running, and introduces itself as the landscaping company's AI agent.
New design or maintenance
It identifies the type of request, a garden to design or a garden to maintain, and checks that it's among the services you offer.
The site
Area, slope, access, trees, irrigation, preferred period. It notes what's needed to prepare the visit or the maintenance price.
The visit or the transfer
Fallen tree or job under way: transfer according to your rules. Otherwise, a quote visit in your calendar.
The photos
The customer receives the confirmation and the photo link by SMS, then a reminder the day before the visit.
The project sheet
After the call, an email with the project sheet, the visit slot and the full transcript.
Calendar and tools
Your appointments in your calendar, your calls in your tools.
Quote visits and maintenance visits go into your calendar (Google Calendar, Microsoft 365 or Cal.com), in the time slots you set aside for each. Each project sheet can be sent to your quoting software by webhook. If your contract customers are already in Sellsy, the agent greets them by name and adds a “phone call” activity with the summary to their record. In spring, several calls are taken at once, up to the number of simultaneous calls in your plan.
- Your calendar read live, in Google Calendar, Microsoft 365 or Cal.com: real slots, double-booking lock, confirmation and SMS reminder the day before
- SMS sent during the call, with the caller's consent: address, booking link, instructions you've prepared
- Email summary after every call, full transcript, and webhooks to your business software
Sellsy and monday.com connected natively, all your other tools via outbound webhooks. All integrations →
Number and setup
Your number, your setup.
You keep your current number by forwarding it to your agent's number. Your agent also receives a number according to your country's rules: see Sayelo in your country.
Ready in 5 minutes: your agent guides you in writing, on WhatsApp or with a form, reads your website, and you listen to its voice before choosing it. Our team then fine-tunes the settings with you. Numbers and telephony are provided by a partner operator registered with ARCEP (the French telecoms regulator). How it works →
Comparison
Voicemail, call answering service or Sayelo?
| Voicemail | Call answering service | Sayelo | |
|---|---|---|---|
| Available 24/7 | Passive | Extended hours | Round the clock |
| Immediate answer | — | Queue | Yes |
| New design and maintenance told apart from the first call | No | Depends on the script | Yes, the first question asked |
| Area, slope and access noted before the visit | No | Sometimes | Yes, project sheet ready for pricing |
| Spring calls taken in parallel | Overwhelmed | Queue | Yes, depending on your plan |
| Summary & transcript | No | Varies | Yes |
| Cost | Low, ineffective | High | Fixed, from €39/month excl. VAT |
Pricing
Clear pricing, from €39/month excl. VAT.
14-day free trial. No fixed-term commitment: cancel at any time, with 30 days' notice. Minutes, SMS and the number of agents depend on the plan: see pricing and plan details →
Frequently asked questions
Questions from landscape gardeners.
Does it tell a project apart from maintenance?
Yes. Its first question is about the type of request: creating or redoing a garden, or maintaining the existing one. A project goes to a quote visit with a complete project sheet. Maintenance follows your rules: price given if you have provided it, visit offered, or a message for the team leader.
Can it keep up with the spring rush?
Yes, up to the number of simultaneous calls in your plan, from 1 to 10 depending on the plan. Each call is handled right through, with all its details, even when the phone doesn't stop ringing. Plan details are on the pricing page.
What does it ask to prepare the visit?
The questions you set: approximate area, slope, type of soil if the customer knows it, access for equipment, trees to fell or keep, existing irrigation, budget in mind and preferred period. It asks them in order and files the answers in the project sheet sent after the call.
How does it handle my contract customers?
Thanks to per-contact instructions. A contract customer recognised by their number can move a visit, ask for an extra pruning job or report a problem. The agent passes it on to the team leader or transfers the call, depending on what you have set up for that customer.
What does it say about tax relief on garden maintenance?
It answers with the sentence you have written, tailored to your situation, and nothing more. It gives no tax advice and promises no amount. If the customer wants more details, it notes the question and passes it on to you.
And if a tree has come down after a gust of wind?
If there's any danger (a power line hit, a roof or a road blocked), it asks the caller not to go near it and to call the emergency services. It then transfers the call to your mobile or the on-call line, according to your time slots. Otherwise, it notes the address, sends the photo link and alerts you as a priority.
Does the caller know they're talking to an AI?
Yes, the agent says so as soon as it answers. A customer who wants their garden redone mostly expects a visit date and someone who has understood their project. They get both while you finish the hedge.
Does my number stay the same?
Yes. You keep your current number, as you prefer: by forwarding it to your agent or, in France, by porting it, on all plans. A new number is also included from the start of the trial, if you would rather start from scratch. The number on your vans and site boards keeps getting answered.
Updated on 21 October 2026.
Other industries
Sayelo for other industries.
- qualifying joinery quote requests: Windows, doors, fitted furniture: the agent qualifies the request (material and dimensions), books the measuring visit and separates repairs from projects.
- AI receptionist for builders: Extension, wall, patio, renovation: the request is qualified with the floor area and the site, the quoting visit is booked, and small jobs outside your scope are filtered out.
- the AI voice agent for roofers: After a storm, every leak is noted with the address and photos, emergency weatherproofing comes first, and roofing quotes arrive qualified.
Guides: AI receptionist: the complete guide · Measuring your missed calls in one week · Seasonal call peaks: spotting and absorbing them
AI receptionist: all industries · AI voice agent for tradespeople
Hear it answer
before you decide.
The agent calls you back on your mobile and plays the receptionist for a landscape gardener. Three minutes, free, no bank card needed.