AI receptionist for painters and decorators: every quote request arrives qualified.
Sayelo, the AI voice agent and AI receptionist for painters and decorators, answers 24/7. Interior or exterior, rooms, surfaces and occupied homes noted, measuring visit booked, customers waiting for their job kept informed in your words. From €39 excl. VAT/month, 14-day free trial, no set-up fees.
Up on a scaffold or cutting in around a door, you don't put down your brush to answer the phone. Sayelo answers, gets the request clarified (interior or exterior, rooms involved, condition of walls and ceilings, empty or occupied home), then books the measuring visit in your calendar. Customers whose job is scheduled get an answer about their timing, in the words you have chosen. The AI announces itself in its very first sentence.
from €39 excl. VAT/month afterwards · no commitment · the AI announces itself on every call
A painting firm gets two kinds of calls: quote requests that are almost always too vague to price, and customers already scheduled who want to know when you're coming. Both come in while you're painting, and an evening call back often comes too late. Preparing the questions to ask and knowing how to call a customer back from the summary already make a big difference.
Sayelo's AI receptionist answers while you're on site. It backs up the team, never replaces it, introduces itself as an AI, qualifies the request (rooms, surfaces, occupied home, exterior or interior), books the measuring visit in your calendar and keeps your customers informed about their job in your words. It prices nothing without a measuring visit. Voicemail qualifies nothing and a call answering service follows a script: the agent applies your rules. Builders and landscape gardeners use it in the same way.
Day to day
What painters and decorators face on the phone.
You don't walk away from a half-painted wall
Skimming, sanding, cutting in, finishing coat: a painter works with both hands and doesn't stop halfway across a wall, or the joins will show. The phone rings in the pocket of your overalls, and the customer who wanted a quote calls the next firm.
“How much to repaint my flat?”
Without knowing the rooms, the ceiling height, the condition of the surfaces, or whether there's wallpaper or cracks, it's impossible to answer. Every vague request costs a call back, and sometimes a trip that leads nowhere.
Customers waiting for their job
When are you starting, do we need to empty the rooms, can we stay in the property, has the colour been approved? Legitimate questions, asked just as you're painting at another customer's home.
Façades and blocks of flats: heavier jobs
A façade renovation means scaffolding, a check of the render, sometimes approval from the co-owners' general meeting or an application to the local council. These requests arrive by phone in very incomplete form, and each one needs several exchanges before it can be priced.
How much are your missed calls costing you? Work it out in one minute with the calculator.
What the agent does
What your AI receptionist does for a painting firm.
Qualifies the request before the quote
Interior or exterior, rooms involved, walls, ceilings, woodwork, radiators, condition of the surfaces, wallpaper or glass-fibre wallcovering to strip, ceiling height, empty or occupied home. The agent asks your questions and gives you a clear project sheet.
Books the measuring visit
In the slots you open for it, with the address, the floor, the door code and the person who will be there. The customer receives a confirmation by SMS and a reminder the day before, and a cancellation hands the slot back to your calendar.
Takes façade renovation requests
Detached house or building, approximate height, type of render if the customer knows it, shutters and gate to redo, access for scaffolding, approval from the co-owners where applicable. It never comments on planning permissions and leaves that to you.
Keeps customers informed about their job
If your jobs are tracked in monday.com, the agent tells the customer the current stage with the sentence you have written for that stage. Otherwise, it answers with the information you have given it and takes a message. It never reschedules a job without your agreement.
Notes colours without approving them
Colour reference, matt, satin or eggshell finish, colour chart seen in a shop: the agent notes word for word what the customer says and passes it on to you. The final choice remains a conversation between you and them.
Recognises property managers, agencies and main contractors
A property manager ordering the stairwell, a letting agency getting a flat ready to let again, a main contractor subcontracting a package to you. Each contact gets the instruction you have attached to it: transfer or priority message.
Emergencies
Emergencies: what gets transferred, and when.
- Scaffolding moved, sheeting torn off, something threatening to fall onto the street: instruction to keep passers-by away and, if anyone is in danger, to call the emergency services; the call is then put through to you straight away
- Job under way, keys, access, a bothered neighbour, fresh paint damaged: call put through to the team leader during their time slots
- Redecoration after water damage: insurer's details noted if the customer has them, then a measuring visit
- New interior or exterior quote: full qualification, then a measuring appointment
- Question about a colour, a finish or an invoice: message, call back from you
You allocate the calls: the team leader for jobs under way, the office for quotes, your mobile for a problem with scaffolding. The agent states your call-out fee if you charge one, and never gives a price per square metre without a visit.
Each transfer number can be offered only at certain times, in your country's time zone: an on-call line in the evening and at weekends then takes priority over the usual number. Outside these times, the agent takes a message and sends it to you. The transfer is direct: if nobody answers, the caller reaches the voicemail of the transfer number.
Step by step
A typical call, from the first ring to the summary.
Picking up
The agent answers while you're up on the scaffold, and introduces itself as the painting firm's AI assistant.
Interior or exterior
It identifies the type of work (rooms to freshen up, a whole home, façade renovation, woodwork) and checks that it falls within your line of work.
The surfaces
Condition of walls and ceilings, wallpaper to strip, cracks, height, empty or occupied home. It notes what affects the price.
Measuring visit or job update
New customer: measuring appointment in your calendar. Customer already scheduled: an answer about their job or a transfer to the team leader.
The SMS
The customer receives the visit confirmation, the address or the link you have prepared, then a reminder the day before.
The summary
As soon as the call ends, you receive by email the request sheet, the colours mentioned by the customer and the full transcript.
Calendar and tools
Your appointments in your calendar, your calls in your tools.
Measuring visits go into your calendar (Google Calendar, Microsoft 365 or Cal.com), in the slots you set aside for visits. If you track your jobs in monday.com, the agent tells the customer the stage of their job and can write the call report in the job's thread. If you work with Sellsy instead, each call is added as an activity to the record of the property manager or customer already saved; only one of the two can be connected at a time. Request sheets go to your quoting software by webhook.
- Your calendar read live, in Google Calendar, Microsoft 365 or Cal.com: real slots, double-booking lock, confirmation and SMS reminder the day before
- SMS sent during the call, with the caller's consent: address, booking link, instructions you've prepared
- Email summary after every call, full transcript, and webhooks to your business software
Sellsy and monday.com connected natively, all your other tools via outbound webhooks. All integrations →
Number and setup
Your number, your setup.
You keep your current number by forwarding it to your agent's number. Your agent also receives a number according to your country's rules: see Sayelo in your country.
Ready in 5 minutes: your agent guides you in writing, on WhatsApp or with a form, reads your website, and you listen to its voice before choosing it. Our team then fine-tunes the settings with you. Numbers and telephony are provided by a partner operator registered with ARCEP (the French telecoms regulator). How it works →
Comparison
Voicemail, call answering service or Sayelo?
| Voicemail | Call answering service | Sayelo | |
|---|---|---|---|
| Available 24/7 | Passive | Extended hours | Round the clock |
| Immediate answer | — | Queue | Yes |
| Rooms, surfaces and wall condition noted | No | Depends on the script | Yes, before every measuring visit |
| Customer kept informed about their job's progress | No | Rarely | Yes, with your sentences |
| Façade renovation request passed on in full | Vague message | Sometimes | Yes, dedicated façade sheet |
| Summary & transcript | No | Varies | Yes |
| Cost | Low, ineffective | High | Fixed, from €39/month excl. VAT |
Pricing
Clear pricing, from €39/month excl. VAT.
14-day free trial. No fixed-term commitment: cancel at any time, with 30 days' notice. Minutes, SMS and the number of agents depend on the plan: see pricing and plan details →
Frequently asked questions
Questions from painters and decorators.
What questions does it ask for an interior quote?
The ones you define: rooms involved, walls, ceilings, woodwork, ceiling height, condition of the surfaces, wallpaper to strip, empty or occupied home, desired timescale. The answers arrive in a project sheet after the call, and the measuring visit can be prepared without a phone call first.
Does it take façade renovation requests?
Yes. It notes the type of building, the approximate height, the render if the customer knows it, access for scaffolding and, in a block of flats, whether the co-owners have voted for the work. It says nothing about planning permissions: that stays between you and the customer.
Can a customer find out when their job starts?
Yes, as far as the information you give it allows. If your jobs are tracked in monday.com, it gives the current stage with your sentence. Otherwise, it gives the information you have written and takes a message. It never promises or moves any date.
Does it note the colours chosen?
It notes word for word the reference, finish and colour chart mentioned by the customer, and passes them on in the summary. It doesn't approve any colour and gives no opinion on a colour choice.
Does it give a price per square metre?
No. The price is set after the measuring visit, once the surfaces have been seen. The agent can state your call-out fee, if you charge one, and explains that the quote follows the visit.
Do your customers know it's an AI?
Yes, the agent makes it clear in its very first sentence. A homeowner who wants to freshen up their living room mostly expects their request to be understood and someone to come and measure up. That's done, without you coming down from the scaffold.
Can I keep my number?
Yes. You keep your current number, as you prefer: by forwarding it to your agent or, in France, by porting it, on all plans. A new number is also included from the start of the trial, if you would rather start from scratch. The number on your quotes and on your scaffold banner always gets answered.
Updated on 21 October 2026.
Other industries
Sayelo for other industries.
- AI receptionist for builders: Extension, wall, patio, renovation: the request is qualified with the floor area and the site, the quoting visit is booked, and small jobs outside your scope are filtered out.
- the AI voice agent for joinery firms: Windows, doors, fitted interiors: the agent qualifies the request, material and dimensions, books the measuring appointment and separates repairs from projects.
- handling electrical faults over the phone: Tripping breaker, smell of burning or EV charger: the agent sorts out the fault, gives your instructions and books the diagnosis.
Guides: AI receptionist: the complete guide · Holidays and closures: how to handle calls? · Qualifying incoming calls: the right questions · Forwarding calls from Free (France) to an AI voice agent
AI receptionist: all industries · AI voice agent for tradespeople
Hear it answer
before you decide.
The agent calls you back on your mobile and plays the receptionist for a painting firm. Three minutes, free, no bank card needed.