AI receptionist for dry cleaners: opening hours, turnaround times and alterations, without leaving the counter.
Sayelo, the AI voice agent and AI receptionist for dry cleaners, answers 24/7. Opening hours, turnaround times and prices given, special requests noted (wedding dresses, leather, curtains), alterations scheduled, collection date given. From €39/month excl. VAT, 14-day free trial, no set-up fees.
A customer at the counter, a press hissing, and the phone ringing with the same question as yesterday: how long for an evening dress, how much for a suit, what time do you close. Sayelo answers with your prices and turnaround times, takes special requests (wedding dress, leather, suede, curtains, duvet), books alteration appointments and tells customers when their garment will be ready. The AI announces itself in its very first sentence.
from €39 excl. VAT/month afterwards · no commitment · the AI announces itself on every call
A dry cleaner gets short, frequent, repetitive calls about opening hours, turnaround times and prices, while one or two people do everything else, from serving customers to pressing. Requests that deserve a quote (a wedding dress, leather, curtains) come in on the same line and wait for an answer nobody has time to give.
Sayelo's AI receptionist answers when the counter is busy. It introduces itself as an AI assistant, gives your turnaround times and prices, sends the price list and opening hours by SMS, notes special requests and directs them to an examination at drop-off without ever promising a result, books alteration appointments in your calendar, tells customers the collection date for their garment and recognises your business customers. Your opening hours, turnaround times and prices are set up once, and the agent sticks to them.
Day to day
What dry cleaners deal with on the phone.
Always the same questions
“What time do you close?”, “How much is a suit?”, “How long for a duvet?”. Dozens of calls a week, all short, all while a customer is waiting at the counter or a press is open.
A counter that can't be in two places at once
A dry cleaner often runs with one or two people, who serve, sort, clean, press and take payment. The phone comes after everything else, and customers who get no answer take their clothes elsewhere.
Requests that deserve a quote
A wedding dress, a leather jacket, a rug, lined curtains, a garment stained for weeks. It's impossible to give a price and a turnaround time without seeing the item, and you have to say so without putting the customer off.
“Is it ready?”
Customers call back to find out if their items are ready. Every answer means looking for the ticket, and the phone rings again while you're looking.
How much are your missed calls costing you? Work it out in one minute with the calculator.
What the agent does
What your AI receptionist does for a dry cleaner.
Gives your lead times and prices
By type of garment and service (dry cleaning, pressing, laundry, household textiles), as you've set them up, with express turnaround times if you offer them. It sends the price list by SMS when the customer asks for it.
Takes special requests
Wedding dress, leather, suede, fur, curtains, duvet, rug, old stain. The agent notes the item and the problem, explains that an examination at drop-off will confirm the price and turnaround time, and takes a message for a quote if you wish.
Books alteration appointments
Hems, zips, taking in or letting out, with a fitting if you offer one, in your calendar, in the slots when your seamstress is in. Confirmation and reminder by SMS.
Says when it's ready
The customer who calls gets the turnaround time expected from the drop-off date, and the address and collection hours by SMS if they wish. To contact a customer yourself whose garment has been waiting a long time, you can call them from Sayelo, with your agent's number (in France for now).
Gives opening hours and services
Opening hours, closed on Mondays or in summer, out-of-hours drop-off, delivery or collection if you offer them, delivery area and charges. It answers with your information, without making anything up.
Handles business customers
Hotels, restaurants, practices, companies with uniforms or workwear to clean regularly. The agent recognises these customers, notes collections and applies your per-contact instructions.
Step by step
A typical call, from the first ring to the summary.
The ring
The agent answers while the counter is busy and introduces itself as the dry cleaner's AI assistant.
The request
Turnaround time, price, opening hours, special item, alteration, items ready or not. It identifies the question.
The answer
Turnaround times, prices and opening hours as you've set them up, or an examination at drop-off for delicate items.
The appointment
For an alteration or a quote, a slot in your calendar, confirmed.
The SMS
The customer receives the price list, opening hours, address or confirmation of their appointment.
The summary
After the call, an email to the shop with the summary, the quotes to prepare, the alterations booked and the full transcript.
Calendar and tools
Your appointments in your calendar, your calls in your tools.
Alteration and quote appointments go into your calendar (Google Calendar, Microsoft 365 or Cal.com), in the slots you open. Your prices, turnaround times and opening hours are set up once, and each call can be sent to your till or management software by webhook. Integration with the till itself can be looked into on request.
- Your calendar read live, in Google Calendar, Microsoft 365 or Cal.com: real slots, double-booking lock, confirmation and SMS reminder the day before
- SMS sent during the call, with the caller's consent: address, booking link, instructions you've prepared
- Email summary after every call, full transcript, and webhooks to your business software
Sellsy and monday.com connected natively, all your other tools via outbound webhooks. All integrations →
Number and setup
Your number, your setup.
You keep your current number by forwarding it to your agent's number. Your agent also receives a number according to your country's rules: see Sayelo in your country.
Ready in 5 minutes: your agent guides you in writing, on WhatsApp or with a form, reads your website, and you listen to its voice before choosing it. Our team then fine-tunes the settings with you. Numbers and telephony are provided by a partner operator registered with ARCEP (the French telecoms regulator). How it works →
Comparison
Voicemail, call answering service or Sayelo?
| Voicemail | Call answering service | Sayelo | |
|---|---|---|---|
| Available 24/7 | Passive | Extended hours | Round the clock |
| Immediate answer | — | Queue | Yes |
| Turnaround times and prices given | No | Depends on the script | Yes, your price list |
| Delicate item directed to an examination at drop-off | No | Sometimes | Yes, without promises |
| Collection date given to the customer who calls | No | Rarely | Yes, your lead times |
| Summary & transcript | No | Varies | Yes |
| Cost | Low, ineffective | High | Fixed, from €39/month excl. VAT |
Pricing
Clear pricing, from €39/month excl. VAT.
14-day free trial. No fixed-term commitment: cancel at any time, with 30 days' notice. Minutes, SMS and the number of agents depend on the plan: see pricing and plan details →
Frequently asked questions
Questions from dry cleaners.
Does it give lead times and prices?
Yes, the ones you've set up by type of garment and service, with express turnaround times if you offer them. It sends the price list by SMS on request. For delicate or stained items, it explains that an examination at drop-off will confirm the price and turnaround time.
Does it handle special requests?
It notes them precisely (wedding dress, leather, suede, fur, lined curtains, rug, old stain) and applies your rule: examination at drop-off, quote appointment or a message for you. It never promises a result on a stain.
Does it give the status of a garment?
It gives the turnaround time expected from the drop-off date if the customer knows it. If your tickets are in monday.com, it can read the status there. If not, it takes the request and sends it to you. To let a customer know that everything is ready, you can call them from Sayelo, with your agent's number (in France for now).
Does it book alteration appointments?
Yes, in your calendar, in the slots when your seamstress is in, with or without a fitting depending on what you offer. It confirms by SMS and sends a reminder the day before.
Does it give your opening hours?
Yes: opening hours, closing days, summer hours, out-of-hours drop-off options and your collection and delivery services with their area and charges. It sends the address and opening hours by SMS.
Will my clients know they're talking to an AI?
Yes, the agent says so in its very first sentence. A customer wants a turnaround time, a price and an opening time. They get them in thirty seconds, while you serve the person at the counter.
Can I keep the dry cleaner's number?
Yes. You keep your current number, as you prefer: by forwarding it to your agent or, in France, by porting it, on all plans. A new number is also included from the start of the trial, if you would rather start from scratch. Either way, the number printed on your tickets always gets answered.
Updated on 25 October 2026.
Other industries
Sayelo for other industries.
- phone answering for cobblers: Resoling and heel repair times given, key cutting and engraving services explained, unusual repairs noted, collection date given to the customer.
- the AI voice agent for repair shops: Price by model given from your price list, drop-off booked, repair status given, warranty and trade-in explained: the agent answers while you're micro-soldering.
- answering hotel calls in several languages: Booking requests noted and passed to reception, practical questions answered, in the guest's language, day and night.
Hear it answer
before you decide.
The agent calls you back on your mobile and plays the receptionist for a dry cleaner. Three minutes, free, no bank card needed.