AI receptionist for lawyers: every call qualified, without interrupting your billable time.
Sayelo, the AI voice agent and AI receptionist for lawyers, answers 24/7. Area of law and urgency qualified, out-of-scope requests filtered, first appointments booked: the agent protects your billable time. From €39/month excl. VAT, 14-day free trial, no set-up fees.
A lawyer spends their days in court, in meetings or working on a case, and every interruption costs billable time. Sayelo answers, identifies the area of law and the urgency, politely turns away out-of-scope requests, books first appointments and transfers what can't wait. The AI announces itself in its very first sentence, and never gives legal advice.
from €39 excl. VAT/month afterwards · no commitment · the AI announces itself on every call
For a lawyer, every unfiltered call costs twice: the time to take it, and the billable time it interrupts. Calls come in during hearings and meetings, mixing an urgent police custody case, a request outside your field and someone looking for a free consultation, and voicemail can do nothing with any of them.
Sayelo's AI receptionist answers for the firm. It introduces itself as an AI assistant, identifies the area of law and checks that the firm practises it, spots procedural emergencies and transfers them immediately according to your rules, books first appointments in your calendar, at the office or by video, and states the first consultation fee you have set. Out-of-scope requests get a courteous answer, with no appointment. It never gives legal advice, and every exchange comes back to you by email, summarised and transcribed.
Day to day
What lawyers deal with on the phone.
In court or in meetings, all day long
A lawyer doesn't pick up in court or in front of a client. Calls go to voicemail, and the person seeking advice calls the next firm in the directory before the hearing is over.
Requests outside your field and free consultations
Some calls concern an area of law you don't practise, or are looking for a free consultation. Each deserves a courteous answer, and each costs a few minutes of billable time.
Procedural emergencies you can't afford to miss
Someone in police custody, an appeal deadline about to expire, a hearing brought forward: these calls must reach you immediately, wherever you are. Lost among the others, they wait, and it's the client who pays the price.
Confidentiality, on every call
A client shouldn't have to tell their story three times, or to a stranger. A law firm's phone reception must be discreet, with a reliable record of what was said.
How much are your missed calls costing you? Work it out in one minute with the calculator.
What the agent does
What your AI receptionist does for a law firm.
Identifies the area of law and the urgency
Employment, family, criminal, property, business law: the agent recognises the area of law, checks that the firm practises it, and spots a deadline, a summons or police custody in what the caller says.
Books first appointments
At the office, by video or by phone, depending on what you offer: the agent books a real slot from your calendar, confirms by SMS with the documents to bring and sends a reminder the day before.
States your first consultation fee
If you've given it to the agent, it states the first consultation fee and what it covers, exactly as worded. It commits to no other fee and refers to the fee agreement for anything further.
Filters out-of-scope requests
An area of law you don't practise, a request for a free consultation, a sales call: the agent answers courteously, redirects as you've decided, and doesn't book pointless appointments.
Transfers procedural emergencies
Police custody, a deadline about to expire, a hearing brought forward, a client in detention: according to your rules, immediate transfer to your mobile or to the duty partner, at any hour.
Recognises your clients, discreetly
A client with an ongoing case is recognised, their previous calls are picked up, and your per-contact instructions apply. The agent discloses nothing about a case to anyone it can't identify.
Emergencies
Emergencies: what gets transferred, and when.
- Police custody, person in detention, emergency measure: immediate transfer to you or the duty partner
- Procedural deadline, summons or hearing in the next few days: transfer or priority callback according to your hours
- New request in an area you practise: qualification, then a first appointment in the calendar
- Area you don't practise, free consultation, sales call: courteous answer and redirection, no appointment
- Client with an ongoing case: precise message to the lawyer in charge, or transfer according to your instructions
You define the firm's areas of law, the emergency situations, who is on duty and at which times, and what the agent states as the first consultation fee. It repeats these details word for word and never gives an opinion on a case.
Each transfer number can be offered only at certain times, in your country's time zone: an on-call line in the evening and at weekends then takes priority over the usual number. Outside these times, the agent takes a message and sends it to you. The transfer is direct: if nobody answers, the caller reaches the voicemail of the transfer number.
Step by step
A typical call, from the first ring to the summary.
The ring
The agent answers during the hearing or the meeting, and introduces itself as the firm's AI assistant.
The area of law
It identifies the area of law, checks that the firm practises it, and redirects the caller if not.
The urgency
Deadline, summons, police custody: it spots what must reach you immediately and applies your transfer rules.
The first appointment
It offers a real slot from your calendar, at the office or by video, and states the first consultation fee you have set up.
The SMS
The caller receives the confirmation, the address, the documents to bring and the fee stated.
The summary
After the call, an email with the summary, the area of law, the background described by the caller and the full transcript, to prepare the appointment.
Calendar and tools
Your appointments in your calendar, your calls in your tools.
Your calendar, in Google Calendar, Microsoft 365 or Cal.com, receives first appointments in the slots you open, with a lock against double bookings. Each call can go to your practice management software by webhook, and if your clients are in Sellsy or monday.com, the agent recognises them as soon as it answers. Recordings are announced, opt-in and automatically deleted. In a firm with several partners, each lawyer can have their own agent and their own login to the app (3 agents and 3 users on the Pro plan, 5 and 5 on Business): they only see their own agent's calls, and the activity log keeps track of who changed what.
- Your calendar read live, in Google Calendar, Microsoft 365 or Cal.com: real slots, double-booking lock, confirmation and SMS reminder the day before
- SMS sent during the call, with the caller's consent: address, booking link, instructions you've prepared
- Email summary after every call, full transcript, and webhooks to your business software
Sellsy and monday.com connected natively, all your other tools via outbound webhooks. All integrations →
Number and setup
Your number, your setup.
You keep your current number by forwarding it to your agent's number. Your agent also receives a number according to your country's rules: see Sayelo in your country.
Ready in 5 minutes: your agent guides you in writing, on WhatsApp or with a form, reads your website, and you listen to its voice before choosing it. Our team then fine-tunes the settings with you. Numbers and telephony are provided by a partner operator registered with ARCEP (the French telecoms regulator). How it works →
Comparison
Voicemail, call answering service or Sayelo?
| Voicemail | Call answering service | Sayelo | |
|---|---|---|---|
| Available 24/7 | Passive | Extended hours | Round the clock |
| Immediate answer | — | Queue | Yes |
| Area of law identified and filtered | No | Depends on the script | Yes, according to your areas of law |
| Police custody transferred at any hour | No | Rarely at night | Yes, according to your hours |
| First consultation fee stated | No | Sometimes | Yes, yours, word for word |
| Summary & transcript | No | Varies | Yes |
| Cost | Low, ineffective | High | Fixed, from €39/month excl. VAT |
Pricing
Clear pricing, from €39/month excl. VAT.
14-day free trial. No fixed-term commitment: cancel at any time, with 30 days' notice. Minutes, SMS and the number of agents depend on the plan: see pricing and plan details →
Frequently asked questions
Questions from lawyers.
Does the agent give legal advice?
Never. It identifies the area of law, the urgency and the background, then offers an appointment with the lawyer. Any question of substance becomes a message for you. It gives no view on the prospects of a case, on a deadline or on a strategy.
How are emergencies handled, for example police custody?
You define the emergency situations and who is on duty. Police custody, a client in detention or a deadline about to expire trigger an immediate transfer to your mobile or to the duty partner, at any hour, with the background passed on before the call is put through.
Does it filter requests outside my areas of law?
Yes. The agent knows the areas of law the firm practises. For an area you don't handle, or a request for a free consultation, it answers courteously and redirects as you've decided, without booking an appointment or disturbing you.
Is confidentiality guaranteed?
The agent reveals nothing about a case to anyone it can't identify, and your per-contact instructions apply. Recordings are announced, opt-in and automatically deleted, data is hosted in France, and you keep the full transcript of every exchange. Security and GDPR →
Can it state my first consultation fee?
Yes, if you've given it to the agent: it states the fee and what it covers, exactly as you worded it, and repeats it by SMS with the appointment. For anything further, it refers to the fee agreement drawn up with the lawyer.
Will my clients know they're talking to an AI?
Yes, the agent says so in its very first sentence. Someone seeking legal help wants to know whether the firm can help them, when they can be seen and at what fee: they find out without waiting for your hearing to end.
Can I keep the practice's number?
Yes. You keep your current number, as you prefer: by forwarding it to your agent or, in France, by porting it, on all plans. A new number is also included from the start of the trial, if you would rather start from scratch. Either way, the number on your business cards and your website always gets answered.
Updated on 27 October 2026.
Other industries
Sayelo for other industries.
- the AI voice agent for notaries' offices: File and clerk identified, complete messages, appointments booked, calls from estate agents and signings handled: the agent runs the office's switchboard.
- handling an accounting firm's calls during tax season: Client and accountant identified, precise messages, prospects qualified, year-end appointments booked: the agent holds the line during tax season.
- AI receptionist for estate agents: Calls about listings qualified, viewings and valuations scheduled, every call summarised for the negotiator: the agent answers during your viewings.
- the AI voice agent for funeral directors: Families received with dignity at any hour, put straight through to the on-call team, essential information gathered, practical questions and sales calls handled.
Guides: AI receptionist: the complete guide · Appointment booking with Microsoft 365 or Cal.com · AI voice agents: the small business FAQ · AI on the phone: the AI Act, GDPR and your obligations
AI receptionist: all industries · Sayelo for professionals · Security and GDPR · AI virtual receptionist
Hear it answer
before you decide.
The agent calls you back on your mobile and plays the receptionist for a law firm. Three minutes, free, no bank card needed.