AI receptionist for dog groomers: appointments get booked, even with your hands in the bath.
Sayelo, the AI voice agent and AI receptionist for pet groomers, answers 24/7. Grooms booked for the right length based on the breed and the service, the animal's habits noted, collection time given to the owner, reminder the day before. From €39/month excl. VAT, 14-day free trial, no set-up fees.
A poodle in the bath, clippers in your other hand, and the phone ringing for an appointment, a price, or to ask whether Max is ready. Sayelo answers, books the groom for the length that matches the breed, size and service, notes the animal's habits, tells the owner what time to collect and sends them a reminder the day before. The AI announces itself in its very first sentence.
from €39 excl. VAT/month afterwards · no commitment · the AI announces itself on every call
A grooming salon is a place where nobody ever has a hand free. Between bathing, drying and clipping, the phone rings for appointments whose length depends on the breed, the size and the condition of the coat, and for owners who want to know whether their pet is ready.
Sayelo's AI receptionist answers when the groomer can't. It introduces itself as an AI assistant, identifies the animal and the service, books the right length in your calendar, notes the animal's habits and anything to watch out for, gives your prices with their conditions, tells the owner what time to come and sends them a reminder the day before. It gives no opinion on an animal's health and refers any medical question to the vet.
Day to day
What dog groomers deal with on the phone.
Wet hands, all day long
Between bathing, drying and clipping, a groomer never has a hand free, or a dry one. The phone rings unanswered, and the owner of an Australian Shepherd that needs clipping before the summer calls the next salon.
A length that depends on everything
A bath for a small short-haired dog and a full groom for a long-haired, matted dog are worlds apart. An appointment booked without this information either blocks the schedule or keeps the next animal waiting.
“Is he ready?”
Owners call back to find out when to collect their pet. Every call interrupts a blow-dry, and the answer depends on how far the groom has got, which only the groomer knows.
Animals that aren't always easy
A nervous dog, a cat that scratches, an elderly or unwell animal, mats that will have to be shaved off. You need to know before the appointment, to plan the time and the equipment, and sometimes to say no.
How much are your missed calls costing you? Work it out in one minute with the calculator.
What the agent does
What your AI receptionist does for a grooming salon.
Matches the length to the breed and the service
You define your services and their lengths by size and coat type: bath, cut, clip, de-matting, nails, cats. The agent asks the questions, books the right length and blocks out the slot in your calendar.
Notes the animal's habits
Name, breed, age, temperament, anxieties, mats, skin problems mentioned by the owner, vaccinations if you ask for them. The animal's record is ready before it arrives, and updated with every call.
Says when the animal is ready
You set the expected finish time when booking, and the owner knows when to come. A caller asking whether their pet is ready gets the expected time without disturbing you, and you can call an owner back from Sayelo, with your agent's number (in France for now).
Gives your prices
By service, size and coat condition, as you've set them up, with your de-matting surcharge if you have one. The agent warns that a badly matted coat can change the price, and refers the owner to you for the final estimate.
Flags difficult or fragile animals
An aggressive, very old, unwell or medicated animal is flagged on its record, and the agent applies your rule: a dedicated slot, a muzzle, a refusal, or the vet's opinion requested first. It never gives an opinion on the animal's health.
Confirms, reminds and reschedules
Confirmation SMS, reminder the day before, rescheduling and cancellation according to your rules. A freed-up slot goes to another animal, and regular appointments are rebooked at the interval you set.
Step by step
A typical call, from the first ring to the summary.
The ring
The agent answers during the bath and introduces itself as the salon's AI assistant.
The animal
Dog or cat, breed, size, coat type, name. It finds an animal that has been in before, or creates its record.
The service
Bath, cut, clip, de-matting, nails. It identifies the service and its length according to your rules.
The slot
A real slot in your calendar, of the right length, booked and confirmed.
The SMS
The owner receives the confirmation by SMS, then the reminder the day before.
The summary
After the call, an email to the salon with the summary, the animal's record, the points to watch and the full transcript.
Calendar and tools
Your appointments in your calendar, your calls in your tools.
Your grooms go into your calendar (Google Calendar, Microsoft 365 or Cal.com), each at its own length, with a lock against double bookings. The records of the animals and their owners are kept in the agent's contacts, and each appointment can be sent to your salon software by webhook.
- Your calendar read live, in Google Calendar, Microsoft 365 or Cal.com: real slots, double-booking lock, confirmation and SMS reminder the day before
- SMS sent during the call, with the caller's consent: address, booking link, instructions you've prepared
- Email summary after every call, full transcript, and webhooks to your business software
Sellsy and monday.com connected natively, all your other tools via outbound webhooks. All integrations →
Number and setup
Your number, your setup.
You keep your current number by forwarding it to your agent's number. Your agent also receives a number according to your country's rules: see Sayelo in your country.
Ready in 5 minutes: your agent guides you in writing, on WhatsApp or with a form, reads your website, and you listen to its voice before choosing it. Our team then fine-tunes the settings with you. Numbers and telephony are provided by a partner operator registered with ARCEP (the French telecoms regulator). How it works →
Comparison
Voicemail, call answering service or Sayelo?
| Voicemail | Call answering service | Sayelo | |
|---|---|---|---|
| Available 24/7 | Passive | Extended hours | Round the clock |
| Immediate answer | — | Queue | Yes |
| Length matched to the breed and coat | No | Depends on the script | Yes, your lengths by size |
| Collection time given to the owner | No | Rarely | Yes, when booking and over the phone |
| Nervous or difficult animal flagged in advance | No | Sometimes | Yes, on its record |
| Summary & transcript | No | Varies | Yes |
| Cost | Low, ineffective | High | Fixed, from €39/month excl. VAT |
Pricing
Clear pricing, from €39/month excl. VAT.
14-day free trial. No fixed-term commitment: cancel at any time, with 30 days' notice. Minutes, SMS and the number of agents depend on the plan: see pricing and plan details →
Frequently asked questions
Questions from dog groomers.
Does it match the length to the breed?
Yes. You define your services and their lengths by size, coat type and species, and the agent asks the relevant questions (breed, size, coat condition) before booking. A medium poodle for a full groom and a small short-haired dog for a bath don't take up the same slot.
Does it let owners know when their pet is ready?
Not on its own: the agent doesn't make calls. You set the expected finish time when booking, and if the animal is ready earlier, you can call its owner from Sayelo, with your agent's number (in France for now). An owner who calls to ask whether they can come gets the answer without you having to put the dryer down.
Does it handle difficult animals?
It flags them. A nervous, aggressive, very old or medicated animal is noted on its record, and the agent applies your rule: a dedicated slot, a muzzle required, a refusal or the vet's opinion. It never gives an opinion on the animal's health and refers any medical question to the vet.
Does it give prices?
Yes, the ones you've set up by service, size and coat condition, with your de-matting surcharge if you have one. It warns that a badly matted coat can change the price and that the final estimate is made at the salon.
Does it send reminders?
Yes, a confirmation when booking and a reminder the day before. Regular appointments, every six or eight weeks for example, can be offered at the interval you set, and rescheduling follows your rules.
Will my clients know they're talking to an AI?
Yes, the agent says so in its very first sentence. An owner wants a slot, a price and to know when to collect their pet. They get all three, while you finish the bath in progress.
Can I keep the salon's number?
Yes. You keep your current number, as you prefer: by forwarding it to your agent or, in France, by porting it, on all plans. A new number is also included from the start of the trial, if you would rather start from scratch. Either way, the number on your shop window and your loyalty cards always gets answered.
Updated on 25 October 2026.
Other industries
Sayelo for other industries.
- AI answering service for vets: Chocolate swallowed, cat off its food, vaccination reminder: the agent triages the emergency and transfers to the on-call vet.
- the AI voice agent for mobile beauty therapists: Travel area checked, charges given, appointments grouped by area and by day, reminder the day before: the agent answers while you're at a client's home.
- booking a hair salon's appointments by phone: Cut, colour, balayage: the agent books the right slot with the right stylist and sends a reminder the day before.
Hear it answer
before you decide.
The agent calls you back on your mobile and plays the receptionist for a grooming salon. Three minutes, free, no bank card needed.